Head of Marketplaces

About the role

You will define and execute the Amazon marketplace strategy for Myprotein across key international stores, aligning channel performance with the overarching commercial objectives of THG. This is a strategic leadership position based at our headquarters in Manchester, operating on a full-time, hybrid model with a salary range of £85,000 to £110,000 per year. You will own the end-to-end performance of the Amazon channel, driving revenue growth, margin management, and brand health in a fast-paced retail environment. The role requires you to set the strategic direction for a best-in-class marketplace operation and ensure commercial success across all managed territories. You will be a pivotal figure in THG's global ecommerce structure, directly influencing one of the group's most critical sales channels. This position demands a high level of ownership, analytical rigor, and commercial acumen to navigate the complexities of global retail. Your work will directly impact the profitability and positioning of Myprotein within the competitive sports nutrition landscape.

Key facts

What you'll do

• Architect and own the global Amazon roadmap for Myprotein, defining category strategy and long-term growth initiatives across international marketplaces.
• Lead a team of four professionals within the Marketplaces and Paid Media functions, providing direction, mentorship, and performance management to ensure operational excellence.
• Own the Amazon channel profit and loss, establishing pricing, promotion, and assortment strategies to meet predefined revenue and margin targets.
• Drive trading performance on Amazon through data-led decisions on pricing adjustments, promotional calendars, and inventory optimization.
• Architect and manage the Amazon advertising strategy, including Sponsored Brands, Sponsored Products, Sponsored Display, and Demand Side Platform (DSP) initiatives.
• Spearhead efforts to improve product visibility, conversion rates, and organic search ranking through content optimization and technical best practices.
• Oversee core marketplace operations, including product listings, content compliance, demand forecasting, and stock availability to ensure a seamless customer experience.
• Identify, evaluate, and prioritize new marketplace and international expansion opportunities to scale the Myprotein footprint globally.
• Build and implement robust reporting frameworks that translate complex data sets into actionable insights for senior stakeholders.
• Lead the development, performance management, and career progression of a high-performing marketplace team.
• Foster deep cross-functional collaboration with marketing, supply chain, finance, and commercial teams to align on strategy and execution.
• Leverage retail media platforms and demand-side solutions to maximize the efficiency and impact of paid media investments on Amazon.
• Utilize advanced proficiency in Amazon Ads, Google Ads, Excel, PowerBI, and Shopify to analyze performance and inform strategic moves.
• Ensure strict adherence to brand guidelines and compliance standards across all Amazon touchpoints and content.
• Continuously benchmark Myprotein's performance against key competitors to identify gaps and opportunities for market leadership.

Requirements

You will bring a minimum of five years of experience managing large-scale Amazon operations within a retail or ecommerce environment. A proven track record of managing brands similar to Myprotein within a portfolio context is essential for success in this role. You must possess a deep understanding of trading levers, including pricing, assortment, and promotion, and how they interact to drive performance. The ability to own P&L outcomes and be accountable for financial results in a fast-paced retail environment is a non-negotiable requirement. Clear, concise communication with cross-functional stakeholders at all levels of the organization is a core part of the day-to-day responsibilities. You must be comfortable operating in a dynamic, matrixed environment where priorities shift quickly and data drives decision-making. A strong attention to detail and a commitment to process excellence are required to manage complex marketplace operations effectively. You will demonstrate a history of leading and developing teams, providing feedback, and driving performance in a high-growth setting.

Nice to have

Experience with retail media platforms and demand-side management tools is a distinct advantage for this role. Proficiency with Amazon Ads, Google Ads, Excel, PowerBI, and Shopify is listed as preferred experience to support success in this position.

Practical notes

The role is based at THG HQ in Manchester, operating under a full-time, hybrid model.