Manager, Product Management

About the role

You will own the end-to-end strategy, execution, and success of key parts product areas within the Automotive Retail Cloud. You will act as a player-coach, leading and developing a team of Product Managers while delivering scalable B2B wholesale and warehouse management solutions. This role requires deep collaboration with cross-functional partners to solve complex operational problems for automotive dealerships. You will leverage AI-native approaches to drive innovation in supply chain, parts catalog, and inventory management. The position demands a customer-obsessed leader who takes ownership and thrives on complex business problem-solving. You will be responsible for writing BRDs and PRDs and ensuring features drive measurable business outcomes. The role is critical in shaping the future of automotive retail operations through data-driven decisions and executive partnership.

Key facts

What you'll do

• Own product vision, strategy, and roadmap execution for your areas of the Parts Management and AI module, with accountability for customer outcomes and business impact in alignment with company goals and the broader Fixed Operations roadmap.
• Lead, mentor, and grow Product Managers by setting clear goals, providing regular coaching, and building product judgment and execution skills across the team.
• Lead complex product initiatives spanning multiple Parts product areas, partnering directly with executive stakeholders and enterprise customers on strategic initiatives and go-live readiness.
• Write BRDs and PRDs and drive features, including AI-native solutions, from concept through launch, including prioritization, execution oversight, and tracking adoption and outcomes post-launch.
• Collaborate with senior product leaders to shape the roadmap and translate customer pain points into actionable requirements and user stories.
• Conduct discovery with dealership users, field teams, and implementation specialists, including on-site dealer visits, to uncover gaps and opportunities for improvement.
• Use a data-driven approach to define success metrics, prioritize enhancements, and guide decisions that create measurable business impact.
• Drive cross-functional execution across Engineering, Design, QA, Professional Services, Sales, Customer Success, and GTM to ensure smooth development, testing, and release.
• Support implementation teams and handle customer escalations with responsiveness, clarity, and accountability.
• Build scalable, intuitive experiences that support high-volume parts operations, including multi-warehouse inventory workflows.
• Stay current on trends in wholesale distribution, logistics, and AI to help inform product strategy.
• Partner with GTM teams to ensure alignment between product capabilities and market go-to-market strategies.
• Evaluate and prioritize enhancements based on feedback from customer success and professional services teams.
• Ensure product documentation and specifications are clear, complete, and accessible to stakeholders.
• Continuously monitor competitive landscape and incorporate insights into the product evolution.

Requirements

• 8+ years of experience in product management, ideally in B2B SaaS, with a track record of leading successful product initiatives.
• Experience in supply chain, logistics, inventory management, catalog management, order management, or order fulfillment, including experience building AI-native solutions.
• 2+ years of experience leading teams with direct people management responsibility.
• Proven experience managing cross-functional teams and driving product strategy from concept through delivery.
• Strong analytical skills and ability to translate market and customer insights into actionable product plans.
• Excellent communication and interpersonal skills, with the ability to influence stakeholders at all levels.
• Familiarity with Scrum/Agile methodologies and modern product development tools, including AI tools.
• Bachelor's degree in Business, Computer Science, Engineering, or related field; MBA preferred.
• Demonstrated ability to thrive in a fast-paced, dynamic environment with ambiguous problems.
• Willingness to engage in hands-on work alongside engineers and designers during critical phases of product development.

Nice to have

• Experience in program management, business analysis, or operations roles in a wholesale or distribution environment.
• Background in automotive retail, franchise dealership operations, or aftermarket parts ecosystems.
• Prior experience managing AI-native product features or working with machine learning workflows.
• Knowledge of multi-warehouse inventory management and wholesale distribution models.

Practical notes

Tekion is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. You must be authorized to work in the country where the position is located at the time of hire. This role is based in Pleasanton, California, and may require travel to meet customers, partners, or internal stakeholders. Candidates must be eligible to work in the location specified. If you need accommodation during the application process, please let us know.