Senior Solution Engineer

About the role

As a , you will play a crucial role in assisting large organizations to achieve deep insights and control over their intricate IT infrastructures. This position involves acting as a liaison between customer challenges and the technical solutions offered by Tanium, guiding clients through the evaluation and implementation of our platform. The ideal candidate will possess a unique combination of technical expertise and excellent communication skills, enabling effective engagement with a variety of stakeholders.

Key facts

What you'll do

• Collaborate with the sales team from the initial outreach to the finalization of deals, with the objective of shortening sales cycles and boosting success rates.
• Facilitate initial conversations with customers, demonstrate Tanium's capabilities, and lead technical Proof of Value (POV) initiatives for both prospective and existing clients.
• Convert customer business challenges into technical solutions, effectively illustrating how Tanium can meet their specific needs.
• Act as a technical expert throughout the sales process, ensuring that pre-sales activities and POVs align with the strategic goals of key accounts.
• Partner with channel collaborators, including resellers, Managed Service Providers (MSPs), and Global System Integrators (GSIs), to guarantee consistent technical delivery and high levels of customer satisfaction.
• Clearly articulate customer requirements through various communication formats, including written documentation, verbal discussions, and presentations.
• Build and sustain strong professional relationships with clients, colleagues, and partners to foster collaboration and trust.
• Represent Tanium at industry conferences and events, sharing insights and expertise with a broader audience.
• Provide enablement support for sales and channel partners, including delivering technical training sessions.
• Work closely with teams across Sales, Marketing, Product, and Customer Success to improve overall customer engagement strategies and effectiveness.

Requirements

• A minimum of 6 years of experience in endpoint operations or security, with a focus on either operational roles or sales.
• At least 4 years of experience in customer-facing roles or customer support.
• Significant experience in software pre-sales or similar technical selling roles, particularly in commercial, mid-market, or enterprise environments.
• Proven track record of effectively presenting technical concepts to diverse audiences, ranging from C-level executives to end-users.
• Familiarity with AI tools for content creation, data analysis, and enhancing pre-sales processes.
• Demonstrated success in managing and executing complex projects.
• Comprehensive understanding of the IT security, operations, and compliance landscape.
• Extensive hands-on experience in at least one of the following domains: Endpoint Security, IT Operations Management, or Regulatory Compliance.
• Strong critical thinking skills and the ability to analyze complex problems.
• Exceptional written and verbal communication abilities.
• A collaborative approach with a commitment to achieving team goals.
• A bachelor's degree in Computer Science, Mathematics, Engineering, or a related field, or equivalent practical experience.

Nice to have

• Knowledge of scripting languages would be advantageous.

Skills & tools

• Proficiency in the Tanium platform
• Expertise in Endpoint Security
• Experience in IT Operations Management
• Familiarity with Regulatory Compliance
• Skills in AI prompt engineering
• General knowledge of scripting languages

Practical notes

• The annual base salary for this position ranges from $146,000 to $224,000.
• This role is eligible for commission-based compensation.
• The final salary offered will be influenced by factors such as geographic location, educational background, skill set, training, and relevant experience.
• Benefits include equity awards, comprehensive medical, dental, and vision insurance, family planning support, health savings accounts, flexible spending accounts, transportation savings accounts, a 401(k) plan with company matching, life insurance, accident and disability coverage, business travel accident insurance, employee assistance programs, and various well-being benefits.
• Expect travel commitments of approximately 30-50%.
• Tanium is committed to being an Equal Opportunity and Affirmative Action employer.
• Requests for reasonable accommodations can be directed to accommodations@tanium.com.
• Please be cautious of potential scams; Tanium employees exclusively use @tanium.com email addresses and will never request monetary payments.