Channel Manager - Benelux

About the role

This role expands and deepens channel partnerships in Benelux while recruiting new partners and driving pipeline through the Talkdesk sales process.

Designers shape how products look and feel. Designers create user flows, wireframes, prototypes, and polished visuals. They test ideas with users and iterate on feedback. Design work spans research, interaction design, and visual design. Collaboration with product and engineering happens daily. Design decisions are judged by outcomes such as usability, conversion, and customer satisfaction. Most design teams keep a living design system to keep products consistent.

Key facts

What you'll do

Partner engagement focuses on growth priorities defined with each partner.

You drive 70% of efforts toward growing existing partner revenue while allocating 30% to finding and onboarding new partners. The team expands current partner pipelines by managing the Talkdesk sales process through partner referrals.

You guide deals to meet and exceed partner-driven pipeline quotas by managing the end-to-end sales workflow. The team moves opportunities forward using clear, data-backed narratives tracked within the team.

Complex product concepts are converted into accessible language for varied audiences.

Cross-functional coordination aligns goals and timelines.

Materials refine based on partner feedback and performance signals.

Requests synthesize into clear recommendations for prioritization by the product team.

The team tracks progress and informs strategic adjustments through data.

Recommendations address concrete gaps and opportunities in partner support.

Requirements

A BA/BS degree is required; an MBA is appreciated as additional preparation for the role. Formal education demonstrates foundational business acumen.

You bring 3-5 years of experience in channel sales within complex B2B environments. Past success in partner-driven models is expected.

You have 3+ years of experience working in the SaaS or telecom industry. Deep familiarity with subscription-based delivery and service models is necessary.

You show a creative, passionate approach to partnering with measurable success in developing relationships. Exceptional ability to build trust and influence without authority is required.

You possess an engaged personality with polished verbal and written communication skills and meticulous attention to detail. Every interaction reflects clarity, precision, and professionalism.

You operate with a "Hunter" mindset, generating partner referral opportunities while nurturing longer term strategic relationships. The role involves proactive outreach and consistent follow-through as part of daily work.

You are a highly organized self-starter who runs toward opportunities and owns outcomes. Prioritization and disciplined execution are central to effectiveness.

You are proficient with web-based demo software and collaboration tools to support virtual selling and enablement. Technology scales partner engagement and reporting.

You are comfortable operating in a fast-paced, dynamic startup environment that values speed and adaptability. Ambiguity is navigated with calm problem-solving.

Practical notes

Based in Amsterdam, the role involves significant travel across the Benelux region as business needs require. Work is primarily conducted in an office environment with standard computer equipment.

Typical interview steps

Design interviews usually include a portfolio review, a design exercise, and a team conversation. Candidates present past work and explain their process and decisions. Some loops include a live design challenge. Communication matters as much as the visual output. Portfolios are strongest when they show the problem, the constraints, and the iteration, not just the final screens. Interviewers also watch how you take feedback.

Good to know

The role focuses on partner ecosystems and relationship-driven growth in a SaaS context. Core tools include CRM platforms and web demo solutions. Success depends on clear communication, data-informed decisions, and consistent follow-through. The environment emphasizes fast execution, cross-functional collaboration, and continuous learning.