Advertiser Account Manager
Job description
About the role
Taboola is hiring an Advertiser Account Manager to join its growing team in Bangkok, Thailand. This role centers on building and maintaining strong, lasting relationships with advertising clients who rely on the Taboola platform to promote their content, products, and services to relevant audiences. The manager will serve as the primary point of contact for a designated set of advertiser accounts, ensuring that each client's goals are met through strategic guidance, regular check-ins, and consistent communication. The position demands a proactive mindset, with the ability to understand client needs quickly and translate those needs into effective, data-driven campaign strategies across the Taboola content discovery network.
Key facts
What you'll do
Manage a portfolio of advertiser accounts to drive campaign performance and overall client satisfaction.
Serve as the main day-to-day liaison between Taboola and assigned advertising clients in the region.
Develop and execute detailed account strategies that align with each client's unique business objectives.
Monitor campaign metrics on an ongoing basis and provide clear performance reports to all stakeholders.
Collaborate closely with internal product and marketing teams to optimize ad placements and content recommendations.
Identify opportunities for campaign improvements and recommend new approaches that can boost client results.
Onboard new advertisers and guide them through the Taboola platform setup and campaign launch process.
Resolve client concerns and handle escalations in a timely, professional, and constructive manner at all times.
Stay current on industry trends, competitor activity, and market shifts to advise clients more effectively.
Coordinate with the sales team to support account renewals, upselling, and cross-selling initiatives where appropriate.
Attend regular internal meetings to share client feedback and contribute to the broader team strategy.
Track account health indicators and flag any risks or churn threats to the management team early.
Requirements
Proven experience in account management or client-facing roles within the digital advertising industry.
Strong understanding of programmatic advertising, content discovery platforms, and online marketing ecosystems.
Excellent written and verbal communication skills in English, with clarity and professionalism.
Ability to manage multiple advertiser accounts simultaneously while prioritizing competing deadlines effectively.
Bachelor's degree in marketing, business administration, or a related quantitative field.
Minimum of three years of hands-on experience working directly with advertising clients.
Familiarity with campaign analytics tools, dashboards, and performance reporting frameworks.
Strong organizational skills and consistent attention to detail in fast-paced settings.
Demonstrated ability to negotiate contracts, manage advertising budgets, and track spend accurately.
Experience presenting data-driven insights to senior stakeholders and translating findings into actions.
Comfort with cross-cultural communication in a diverse, global business environment.
Nice to have
Experience working with the Taboola platform or a comparable content discovery and recommendation network.
Knowledge of the Thai language and familiarity with local Bangkok market dynamics and culture.
Background in B2B SaaS, media-tech, or ad-tech companies with enterprise client portfolios.
Experience with A/B testing methodologies and conversion optimization techniques for digital campaigns.
Prior exposure to regional advertising regulations and compliance standards in Southeast Asia.
Previous experience managing accounts in the Southeast Asian market or neighboring countries.
Skills & tools
Proficiency in Microsoft Office Suite and Google Workspace for daily productivity and reporting.
Experience with CRM platforms such as Salesforce or HubSpot to track client interactions.
Familiarity with data analytics and visualization tools like Tableau or Google Analytics.
Understanding of programmatic ad buying, real-time bidding, and ad exchange ecosystems.
Comfort with spreadsheets and large datasets for compiling weekly and monthly reports.
Knowledge of digital marketing KPIs including CTR, CPC, CPA, and ROAS metrics.
Practical notes
This role is based in Taboola's Bangkok office and requires regular on-site presence during business days.
Standard working hours apply, with occasional flexibility needed to accommodate client meetings across different time zones.
The position reports to the Southeast Asia regional management team and collaborates with global colleagues.
Visa sponsorship is not mentioned in the current listing and should be confirmed directly with the hiring team.
Candidates should expect a structured onboarding process and ongoing training on the Taboola advertising platform.
Performance reviews are conducted on a quarterly basis with clear goals tied to client retention and growth.