Digital Communications Coordinator

About the role

Digital communications move from planning to delivery through the coordinated work of the communications team. The associate ensures that staff, families, and scholars receive timely, accurate information about the network.

Marketing teams grow awareness and demand for a company's products. They write copy, run campaigns, manage channels, and measure results. The work spans content, paid ads, email, events, and search. Marketing roles combine creativity with data and constant testing. Marketing teams usually run experiments every week and keep the work that performs. Most companies hire specialists in channels such as paid search, email, or content.

Key facts

What you'll do

Clear, strategic communication becomes the foundation for stakeholder engagement as the associate guides content through its full lifecycle. High-volume digital messages are shepherded to completion, with the associate owning execution and confirming accuracy against the Annual Communications Lifecycle.

Content is refined through proofreading, copy editing, and formatting so that email, text, and web platforms convey information with meticulous attention to detail. Design principles shape every communication to sustain a cohesive and professional brand identity across all public materials.

The associate uses common AI platforms such as Claude, Gemini, and Loveable to test processes, generate variations, and identify efficiencies that inform automated workflows. Data-driven insights are synthesized and translated into actionable recommendations that stakeholders use to refine communication strategy.

Requirements

One to three years of experience in digital written content management or communications is mandatory for success in this role.

Proficiency in digital design tools such as Canva and Adobe Creative Cloud and fluency in HTML CSS is required to produce and adapt materials.

Advanced proficiency in Google Sheets and Excel, including functions such as VLOOKUP and pivot tables, is necessary to manage data and reporting.

The ability to manage complex, competing priorities reliably in a fast-paced environment is essential.

Written and verbal communication skills must be excellent, with the ability to simplify complex information for diverse audiences.

A bachelor's degree is required as part of the qualifications for this position.

Practical notes

This position is not eligible for bonus pay.

Success Academy Charter Schools does not offer employment-based immigration sponsorship.

Typical interview steps

Marketing interviews often include a portfolio review, a campaign exercise, and analytics questions. Candidates may be asked to plan a launch, write a brief, or improve a funnel. Some loops include a presentation. Results from past campaigns carry the most weight. Interviewers ask about specific campaigns you ran and what the numbers said. Preparing a short case of one campaign with its results is strong preparation.

Good to know

Work in a high-speed, mission-driven education environment that values clear, strategic communication.

Use common AI platforms to test and refine communications processes and support automated workflow design.

Maintain brand consistency by applying design principles to every message.

Focus on accuracy and attention to detail when managing high-volume digital content and quality checks.

Track and analyze metrics to support continuous improvement in communication outcomes and stakeholder understanding.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

Marketing careers move from associate to manager, director, and VP levels. Specializations include growth, brand, product marketing, and content. Generalists often start, then specialize as they advance. Measured impact on pipeline and revenue drives progression. Marketing careers reward measurable results and adaptability. Channel experience plus business sense usually beats a general resume.