Forward Deployed Engineer

About the role

Stuut is modernizing B2B accounts receivable by replacing manual, expensive workflows with automated intelligence. We are seeking a technical professional to manage customer implementations and bridge the gap between our platform and complex enterprise environments. You will be the primary technical point of contact for our clients, ensuring our software delivers immediate value to finance teams. This role demands a hands-on engineer who thrives in nuanced, high-stakes operational settings. You will translate complex business requirements into technical execution while maintaining a high standard of quality. The position requires comfort with ambiguity and the ability to drive projects forward in fast-paced, evolving scenarios. You will be instrumental in shaping the client experience and ensuring our solutions integrate seamlessly into existing financial operations.

Key facts

What you'll do

• Orchestrate the end-to-end onboarding process for new clients, guiding them from initial configuration to a successful production launch.
• Design and implement custom scripts and automation tools using Python to solve specific client workflow challenges.
• Establish and maintain integrations connecting our platform to critical enterprise systems such as Netsuite, SAP, and Salesforce.
• Serve as the central liaison between our Sales, Customer Success, and Product teams to ensure technical delivery aligns with client expectations.
• Architect and maintain robust API integrations, ETL, and ELT pipelines to facilitate seamless data flow and system interoperability.
• Document deployment procedures and build internal tools that accelerate the timeline for future client implementations.
• Conduct on-site visits to client locations to manage deployments, provide hands-on support, and cultivate strong professional relationships.
• Synthesize complex technical feedback from client interactions and communicate strategic insights to the product organization.
• Monitor live system performance and troubleshoot issues to ensure clients derive maximum value from the platform.
• Advocate for client needs within the company to influence the product roadmap and prioritize feature development.

Requirements

• Possess a minimum of 3 years of experience in a customer-facing technical capacity, such as a Solutions Engineer or Forward Deployed Engineer.
• Demonstrate advanced proficiency in Python and the ability to write clean, maintainable code for production environments.
• Show concrete experience with enterprise integration technologies including APIs, ETL, ELT, and modern authentication protocols.
• Have a background working in startup or high-growth company environments where adaptability is essential.
• Exhibit the capability to engage effectively with both technical staff and executive leadership across various organizational levels.
• Have a history of supporting sales teams during pre-sales discovery and post-sales delivery cycles.
• Hold the right to work in the United States and be able to commute to our New York City office reliably.
• Maintain a professional demeanor and strong communication skills when managing high-priority client engagements.

Nice to have

• Familiarity with AI or machine learning automation concepts and their application in enterprise settings.
• Hands-on experience with fintech integrations or developer-centric tools and platforms.
• Knowledge of major cloud platforms and containerization technologies used in scalable architectures.

Practical notes

• This position requires on-site work in New York City with regular travel to client locations as needed.
• The role is eligible for comprehensive benefits including medical, dental, and vision insurance coverage.
• The compensation package features a 401(k) plan with a company match to support long-term financial goals.
• The company offers flexible paid time off and parental leave policies to promote work-life balance.
• Successful candidates must be available to start in alignment with our operational timelines and project schedules.

About the company

Stuut is transforming accounts receivable for B2B companies - making collections smarter and faster for companies that have historically relied on manual processes that are labor intensive and costly. Our platform is gaining traction with finance teams across industrials, chemicals, and manufacturing sectors from Fortune 10 brands to scaling midmarkets.