Senior Product Manager

About the role

Become a key member of the Platform team at Spotify, where you will play a crucial role in shaping the future of the User Platform. This team is responsible for developing the essential identity and access management systems that empower users to securely engage with Spotify's offerings. Your contributions will have a direct impact on user growth, security, subscription models, and the innovation of future products, reaching a vast audience of potential users worldwide.

Key facts

What you'll do

• Formulate the product strategy and roadmap for User Platform features, focusing on account lifecycle management, identity and access management analytics, and device trust mechanisms.
• Collaborate closely with engineering managers, senior engineers, data scientists, and designers to steer product direction and ensure the delivery of sustainable platform value.
• Work alongside various teams within Spotify to ensure the identity and user data platform adapts to the changing needs of the business and its customers.
• Play a pivotal role in developing Spotify's account lifecycle platform, which includes defining account states, transitions, and audit capabilities for internal stakeholders.
• Lead the vision for User Intelligence, a collaborative platform that provides reliable insights about users, devices, and sessions via APIs.
• Partner with departments such as User Fraud, Subscriptions, and Legal to incorporate trusted identity data into their operational frameworks.
• Simplify complex identity and data challenges into actionable product strategies and prioritization frameworks.
• Establish and track success metrics, including platform adoption rates, data trust levels, and the minimization of fragmented local solutions.
• Balance the need for long-term platform investments with immediate business demands, regulatory considerations, and user experience enhancements.
• Create an effective product operating rhythm across multiple teams, promoting clarity and shared ownership of objectives.

Requirements

• Extensive experience in product management, specifically with platform products, identity systems, infrastructure, or large-scale consumer technology solutions.
• Familiarity with backend platforms, APIs, distributed systems, identity management platforms, policy engines, or large-scale data products.
• A strong commitment to developing secure, private, and user-friendly trusted experiences for customers.
• Proficiency in leveraging data to guide decision-making, validate hypotheses, and make informed product choices, balancing both qualitative and quantitative insights.
• Enjoyment in tackling complex, cross-functional challenges through influence, collaboration, and strategic product thinking.
• Demonstrated ability to forge trusted relationships across Product, Engineering, Security, Legal, Data, Operations, and business teams.
• Skill in articulating highly technical concepts to both technical and non-technical stakeholders to facilitate informed business decisions.
• Capacity to align diverse stakeholders while maintaining a focus on achieving long-term product goals.
• A structured and proactive mindset aimed at clarifying complex and evolving challenges.
• Dedication to building platforms that enhance operational efficiency and foster trusted experiences for Spotify users on a global scale.

Nice to have

• Experience in working with international teams and understanding global market dynamics.
• Familiarity with agile methodologies and product development frameworks.
• Knowledge of regulatory compliance issues related to identity management and data privacy.
• Previous experience in a startup environment or fast-paced tech company.
• Understanding of user experience design principles and their application in product development.

Skills & tools

• Proficient in product management tools such as JIRA, Confluence, or similar platforms.
• Familiarity with data analysis tools and methodologies, including SQL or data visualization software.
• Strong communication and presentation skills, with the ability to influence stakeholders at all levels.
• Experience with user research and usability testing to inform product decisions.

Practical notes

This position offers the flexibility to work remotely, with occasional in-person meetings required to foster collaboration and team cohesion. The role is based in either London or Stockholm, providing a vibrant work environment in two of Europe's leading tech hubs. The salary for this position is competitive and commensurate with experience, and the company is open to visa sponsorship for qualified candidates.