Operations Engineer

About the role

SpaceXAI builds AI systems designed to interpret the universe and support human knowledge. We are looking for an operations engineer to join our infrastructure team to design and activate large-scale AI compute facilities. The successful candidate will own the end-to-end operational lifecycle of our physical infrastructure, ensuring reliability and efficiency from construction through daily operations. You will serve as the primary liaison between construction teams, maintenance crews, and technical stakeholders to maintain seamless execution. This role requires a systems thinker who can translate complex operational challenges into standardized, scalable processes. You will be responsible for driving continuous improvement across all site functions to support rapid growth. The position demands strong ownership and the ability to manage multiple priorities in a fast-paced, high-impact environment. Your work will directly enable the performance and uptime of the AI hardware that powers our mission.

Key facts

What you'll do

• Create visual standards for JIRA queues, internal work boards, and PowerBI dashboards to enhance transparency and communication.
• Identify workflow gaps through cross-departmental collaboration and implement continuous improvement projects that deliver measurable results.
• Develop metrics and dashboards to track operational health and drive data-informed decision-making across the organization.
• Perform data analysis using SQL to identify trends, diagnose issues, and solve complex problems in facility operations.
• Build automation tools to increase facility efficiency, reduce manual effort, and lower business risk across critical workflows.
• Audit operations to streamline maintenance, construction, and repair workflows, ensuring compliance and best practices.
• Optimize maintenance programs by focusing on hardware health, predictive indicators, and the removal of redundant or low-value tasks.
• Manage site service contracts including power, cooling, fiber, waste, and utilities to ensure performance, cost efficiency, and reliability.
• Standardize procurement processes and material libraries to shorten project timelines and improve consistency across initiatives.
• Align construction and maintenance processes across all national SpaceXAI sites to ensure uniformity and scalability.
• Coordinate with external vendors and internal teams to resolve operational issues quickly and maintain high service levels.
• Support the implementation of new technologies and infrastructure upgrades with minimal disruption to ongoing operations.
• Document standard operating procedures and best practices to enable knowledge sharing and operational resilience.
• Lead root cause analysis for operational incidents and contribute to the development of preventative action plans.
• Collaborate with engineering and technical teams to ensure that facilities meet the demands of AI compute workloads.

Requirements

• Bachelor degree in an engineering field such as mechanical, electrical, industrial, or systems engineering.
• 2+ years of experience in process improvement or operations, including relevant internship experience in similar roles.
• Proficiency in Python, SQL, or Excel for data manipulation, analysis, and reporting in operational contexts.
• Ability to work weekends or extended hours as required to support critical operational needs and project deadlines.
• Availability for occasional short-notice domestic travel to visit construction sites, perform audits, or support facility operations.
• Strong attention to detail and the ability to manage multiple tasks in a dynamic and demanding environment.
• Excellent written and verbal communication skills for coordinating with cross-functional teams and stakeholders.
• Capability to follow complex instructions and translate them into actionable operational plans.
• Willingness to adhere to company policies, safety standards, and regulatory requirements at all times.
• Commitment to maintaining a safe, efficient, and compliant work environment across all operational sites.
• Readiness to support the company's mission by ensuring that infrastructure operations remain robust and scalable.

Nice to have

• Background in hyperscale infrastructure, data centers, supply chain, or manufacturing environments.
• Experience with Lean, Six Sigma, or similar operational excellence methodologies to drive process improvements.
• Proficiency in Power BI, JIRA, ArcGIS, Archibus, or CAD software for analysis and design tasks.
• Knowledge of ERP, BMS/SCADA, or MEP systems relevant to managing complex facility operations.
• Familiarity with capacity planning, inventory management, and production scheduling principles.
• Education or experience in industrial engineering, operations research, or management science disciplines.
• Skills in statistics, data visualization, and cost-benefit analysis to support decision-making and optimization.

Practical notes

SpaceXAI is an equal opportunity employer. Please review the recruitment privacy notice on our website for information regarding data processing. Applicants must be authorized to work in the United States without sponsorship for this position. All employment is contingent on successful completion of required background checks and compliance with company policies. Travel requirements are limited to occasional short-notice domestic trips as needed for operational duties. This role is based in either Memphis, Tennessee, or Southaven, Mississippi, and full-time availability during standard business hours with flexibility for extended hours is required.