Sr. Terrestrial Services Sales Manager

About the role

The Starlink Aviation division is on the lookout for an experienced sales expert to drive the expansion of high-speed internet connectivity within airport and ground operations. Your primary responsibility will be to secure enterprise contracts with airlines and aviation service providers, aiming to enhance the infrastructure at gates, hangars, and passenger facilities.

Key facts

What you'll do

• Oversee the entire sales process for terrestrial enterprise agreements with current aviation clients.
• Identify and pursue new growth avenues while formulating commercial strategies for ground-based services.
• Report directly to the Global Head of Starlink Aviation, ensuring alignment with overarching business goals.
• Collaborate with engineering, product, and regulatory teams to ensure sales objectives are in sync with technical capabilities.
• Develop comprehensive proposals, business terms, and sales materials to support client engagement.
• Collect and analyze customer feedback regarding ground operations to help shape the product development roadmap.
• Establish and maintain a robust sales pipeline to facilitate effective territory planning and management.
• Conduct market research to stay informed about industry trends and competitive landscape, adjusting strategies as necessary.
• Foster strong relationships with key stakeholders in the aviation sector to enhance customer satisfaction and loyalty.
• Prepare and present sales forecasts and performance reports to senior management, highlighting successes and areas for improvement.
• Mentor and guide junior sales team members, sharing best practices and strategies for success.

Requirements

• A bachelor's degree in engineering or business, coupled with a minimum of 5 years of relevant experience in sales, partnerships, or corporate strategy; or alternatively, 10 years of professional experience in these areas without a degree.
• Must be a U.S. citizen, lawful permanent resident, refugee, or asylee to comply with ITAR regulations.
• Capability to work onsite in Woodinville, WA, ensuring close collaboration with the team.
• Willingness to travel up to 50% of the time to meet with clients and attend industry events.
• Flexibility to work weekends and extended hours when necessary to meet business demands.
• Strong communication and interpersonal skills to effectively engage with clients and internal teams.

Nice to have

• Experience in monetizing networks or managing closed user groups effectively.
• A proven track record of achieving revenue targets within the aviation industry.
• Technical knowledge related to network infrastructure, enhancing your ability to engage with clients.
• Strong analytical capabilities to tackle complex business challenges and derive actionable insights.
• Familiarity with regulatory requirements and compliance issues in the aviation sector.

Skills & tools

• Proficient in sales pipeline management and CRM tools to track and optimize sales activities.
• Skilled in commercial contract negotiation, ensuring favorable terms for both the company and clients.
• Expertise in strategic business development, identifying opportunities for growth and expansion.
• Capable of leading cross-functional projects, coordinating efforts across various departments to achieve sales goals.
• Strong presentation skills, able to convey complex information clearly and persuasively to diverse audiences.

Practical notes

The compensation package includes a competitive base salary, with potential long-term incentives such as stock options or cash bonuses, as well as discretionary bonuses based on performance. Employees will enjoy a comprehensive benefits package that encompasses medical, vision, and dental insurance, a 401(k) retirement plan, life and disability insurance, paid parental leave, and three weeks of vacation annually, in addition to more than ten paid holidays. Washington state sick leave will be provided in accordance with local laws, ensuring that employees have the necessary support for their health and well-being.

This role presents a unique opportunity to be part of a pioneering team at SpaceX, where you will contribute significantly to the advancement of aviation connectivity through innovative technology and strategic partnerships. If you are passionate about driving change in the aviation sector and have the skills and experience we are looking for, we encourage you to apply.

About the company

Based in Starbase, Texas, a company pursues work in spaceflight, telecom, and artificial intelligence. A unit handles rocket launches, leading yearly orbital counts beyond other national and commercial teams. Another unit runs Starlink, a satellite communications firm. A third area, through SpaceXAI, advances Grok and AI integration with X, while managing data center operations. Roles often cross these paths. Candidates with engineering, software, or operations backgrounds may find chances to join projects that span launch, connectivity, and machine learning efforts in this Texas-based enterprise.