Food Services Specialist

About the role

The Hospitality team at SpaceX is dedicated to delivering exceptional food and beverage services for employees and guests alike. This temporary position emphasizes the importance of upholding high standards in service quality, overseeing food preparation, and ensuring that dining spaces are kept tidy and organized within a dynamic work environment. The role is crucial in supporting the overall experience of those who visit or work at SpaceX.

Key facts

What you'll do

• Prepare and uphold cleanliness and safety standards in dining, storage, and work areas to ensure a pleasant environment for all.
• Operate and maintain kitchen equipment, which includes beverage stations, hot holding units, and refrigeration units, ensuring they are clean and functional.
• Manage daily tasks such as opening and closing checklists, tracking inventory, and distributing products efficiently.
• Serve food and beverages to guests, handle catering requests, and provide clear communication regarding menu options and ingredients.
• Assist in setting up events and offer adaptable support across various service outlets as directed by management.
• Adhere to food safety protocols by following proper food rotation and storage practices to maintain quality.
• Engage with guests to ensure satisfaction and address any concerns promptly.
• Collaborate with team members to enhance service efficiency and maintain a positive work atmosphere.
• Participate in training sessions to stay updated on food safety regulations and service techniques.
• Monitor stock levels and report any shortages or issues to the appropriate personnel.
• Maintain a proactive approach to cleanliness and organization in all areas of responsibility.

Requirements

• A high school diploma or equivalent qualification is required.
• At least one year of experience in customer service or food preparation is essential.
• Candidates must possess or be willing to obtain a Texas Food Handlers card.
• A valid driver's license issued by the state is necessary.
• Flexibility to work various shifts, including overtime, weekends, and holidays, is required.
• Physical ability to stand or walk for up to 10 hours, reach overhead for extended periods, and lift up to 25 pounds or push/pull weights of up to 50 pounds.
• Compliance with ITAR regulations is mandatory; candidates must be U.S. citizens, lawful permanent residents, refugees, or asylees.

Nice to have

• A minimum of three years of experience in food service or customer service roles is preferred.
• Experience in high-volume, team-oriented, or corporate food service environments is advantageous.
• Familiarity with Microsoft Office applications is a plus.
• Knowledge of dietary restrictions, allergen identification, and experience with wine or beer service would be beneficial.
• Understanding of various food service styles and techniques is desirable.

Skills & tools

• Strong knowledge of food safety and sanitation practices to ensure compliance with health regulations.
• Proficient in inventory management and product rotation to maintain stock levels and quality.
• Excellent customer service skills and interpersonal communication abilities to foster positive interactions with guests and team members.
• Basic operational skills with kitchen and catering equipment to ensure efficient service delivery.

Practical notes

• Candidates may be required to undergo a pre-employment physical or provide a medical history review to confirm their ability to meet the physical demands of the role.
• SpaceX is committed to being an Equal Opportunity Employer. Reasonable accommodations in the application process are available upon request by contacting EEOCompliance@spacex.com.

This position offers a unique opportunity to be part of a fast-paced and innovative environment while contributing to the overall mission of SpaceX. If you are passionate about food service and are looking to work in a dynamic team, we encourage you to apply.