Mini Bar Attendant - Soho House Nashville

About the role

You represent the brand, management, and global food and drink standards to drive conversation and sales within the intimate setting of the Mini Bar. This role is your opportunity to own the guest journey from the first hello to the final farewell, ensuring every interaction reflects the elevated expectations of Soho House & Co. You own the consistency and quality of the beverage experience, curating pairings and guiding guests through the menu with knowledgeable confidence. Every night belongs to the members and guests, and you are the steward of their experience, protecting the ambiance and service standards of the venue. You own the responsibility of maintaining an immaculate and inviting bar environment, ensuring that every detail aligns with the global standards of the House. This is a role where your social energy and operational diligence merge to create memorable moments that keep guests returning. You own the success of the shift by collaborating seamlessly with the kitchen, service, and events teams to deliver flawless execution. Your presence and professionalism directly contribute to the reputation and revenue of one of Nashville's most sought-after private venues.

Key facts

What you'll do

Stock and organize glassware, barware, and spirits to ensure seamless service during high-demand service periods.

Execute precise pour protocols for wine, beer, and spirits to maintain cost control and brand consistency at all times.

Greet members and guests upon arrival, confirming reservations and membership status to deliver a tailored and welcoming experience.

Curate and present pairing suggestions that highlight the nuances of the beverage menu to enhance guest enjoyment and average ticket value.

Maintain rigorous cleanliness standards for the bar, glassware, and surrounding areas to uphold the luxurious aesthetic of the venue.

Monitor inventory levels throughout the shift and communicate restocking needs to ensure product availability never interrupts service.

Operate point-of-sale systems accurately to process transactions efficiently while adhering to responsible service and alcohol compliance laws.

Coordinate with servers and event staff to prioritize service during multi-room operations and high-profile private events.

Inspect glassware and bar tools for damage, ensuring only pristine items are presented to guests during service.

Control portion sizes strictly to align with brand standards and profitability goals for the Mini Bar offering.

Engage with guests to gather feedback on beverages, adjusting recommendations to match personal preferences and occasion.

Support closing procedures including inventory reconciliation, secure storage of high-value items, and preparation for the next service day.

Participate in ongoing training sessions to refine product knowledge, service techniques, and compliance practices within the hospitality standards.

Act as a brand ambassador, sharing insights about Soho House culture, events, and global network to members and international guests.

Requirements

Ability to lift, pull, push, and carry at least 30 pounds as part of physical duties in a fast-paced environment.

Willingness to stand, stoop, and move continuously during shifts to maintain service standards and guest engagement.

On-site presence during property operations is required for this role, with strict adherence to shift schedules.

Reliability is the most valued trait, and consistent attendance is essential to maintain team cohesion and service quality.

Must be able to work varied hours, including evenings, weekends, and holidays, to support high-demand guest periods.

Physical capability to navigate the venue, including stairs and varied floor surfaces, while carrying trays and beverage equipment.

Strong communication skills to collaborate effectively with kitchen staff, events team, and front-of-house colleagues.

Willingness to undergo on-the-job training and demonstrate a positive attitude while learning venue-specific procedures.

Eligibility to work in the United States and compliance with local regulations regarding hospitality service and alcohol handling.

Ability to maintain confidentiality regarding guests, members, and internal operational matters at all times.

Nice to have

Preferred candidates will have previous hospitality experience in a premium bar, lounge, or members-only club environment.

Experience with wine, craft cocktails, or beverage program execution is favored for this specialized role.

Familiarity with Soho House ambiance, events, and global standards is a distinct advantage for seamless integration.

Candidates with a passion for hospitality service and a track record of reliability in high-volume settings will stand out.

Practical notes

On-site presence during property operations is required for this role.

Typical shifts will align with property hours, including evenings, weekends, and holidays to match guest demand.

This role may require the ability to obtain local service licenses or certifications related to alcohol service as required by law.

International candidates should confirm eligibility to work in the United States before applying.

Travel within the local area may be considered for training or cross-location opportunities as the company grows.

Visa sponsorship is not indicated in the source information for this role.

Deadlines for application are not specified; interested candidates are encouraged to apply in alignment with Soho House global career timelines.

Career growth and interview guidance

This role serves as a foundation for growth within the hospitality division, with clear pathways to senior bar attendant, bar lead, and eventual venue management responsibilities. Many professionals advance by demonstrating reliability, product knowledge, and guest service excellence. You will interact with shift leads and managers who can provide mentorship in service techniques, inventory management, and staff coordination. Success in this position often leads to opportunities across other House venues, both domestically and internationally, depending on performance and business needs.

In interviews, you should highlight your ability to remain calm under pressure, your enthusiasm for premium hospitality, and your commitment to operational consistency. Be prepared to discuss specific examples of times you managed high-volume service, resolved guest concerns, or collaborated effectively on a team. Questions to ask include inquiring about how the team measures success, who you will work with daily, what the onboarding and training structure looks like, and what the company aims to achieve in the current year. Asking what past hires did well is a strong final question that demonstrates interest in excellence and long-term growth.

This position is ideal for individuals who thrive in social, fast-paced environments and want to be a visible part of a prestigious global brand. The Mini Bar Attendant role is critical to the overall guest experience and requires a blend of charm, precision, and accountability. If you are motivated, reliable, and passionate about delivering exceptional service, this position offers the chance to build a meaningful career within a globally recognized hospitality group.