Member Liaison (Cities Without Houses)

About the role

The liaison promotes Soho House values, recruits members, and strengthens local creative networks. Events and partnerships are curated to engage members and elevate the brand presence.

Most organizations organize this kind of work into small teams with a clear owner for each project. People are expected to set priorities, share progress, and ask for help early. Written communication matters because decisions are often recorded and revisited. Successful professionals in any field share a few habits: they take notes, keep commitments, and communicate in writing. Teams value people who make their work easy to review and build on.

Key facts

What you'll do

Three new CWH members are recruited monthly to meet quarterly growth targets.

Relationships are built within the creative scene to understand trends and neighborhood needs.

A database of prospective members is maintained, and applications are followed up consistently.

Regional creative industry intelligence, including trends and emerging cultural shifts, is gathered and shared.

Events aligned with Soho House values are curated to deepen member engagement and attract new members.

Event logistics, vendor relations, and on-site execution are coordinated with the events team.

Memorable member experiences are created by hosting events or collaborating with membership and events teams.

Venues, suppliers, and partnerships are identified to enhance Soho House event offerings and local presence.

Local opportunities for partnerships and collaborations are pursued to increase visibility and community impact.

Influence is extended by leveraging personal networks to connect with opinion leaders and key creatives.

Membership initiatives are supported through accurate record-keeping, progress reporting, and idea generation.

Requirements

Strong ties to fashion, art, music, tech, media, and film networks in the region are required.

Written communication is clear, and sensitive verbal conversations are handled with tact and empathy.

A charismatic, confident, and creative personality supports natural networking and relationship building.

Self-driven motivation enables independent execution of initiatives with minimal oversight.

High organization skills allow for prioritization, detail management, and follow-through.

Previous event programming or experiential marketing experience is advantageous.

A well-traveled perspective appreciates diverse cultures, social scenes, and inclusion practices.

Proficiency with Microsoft Office Suite is necessary.

A background in PR, marketing, or relationship-focused roles within creative industries is preferred.

Availability to travel and work evenings and weekends supports event and activity needs.

Nice to have

Events and activations experience is a plus.

Practical notes

This role is based in Vancouver and requires engagement with the local creative community.

Travel and flexible hours, including evenings and weekends, may be required for events.

Typical interview steps

Interviews in this field typically test judgment, communication, and fit as much as technical skill. Be ready to describe a challenge you faced, what you did, and what you learned. Most companies value honest answers over polished ones. Whatever the role, preparation is visible. Reviewing the company's product, the job description, and your own past work before the conversation is the strongest step.

Career growth

Career growth comes from taking on harder problems and making your work visible. Look for opportunities to own outcomes, mentor others, and learn the business beyond your team. Growth in any career comes from scope, results, and reputation. Take on work that is slightly uncomfortable, and make sure others can see the outcomes.

Questions to ask

Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made. Asking about growth paths and the review process is also well received. Employers expect questions, and good ones show preparation.