Sales Manager

About the role

In this capacity, you will act as a strategic partner to hotel owners, guiding them through the complexities of revenue optimization using our advanced technological solutions. You will be responsible for translating complex platform capabilities into clear, tangible benefits that address the specific operational and financial goals of each establishment. This role places you at the forefront of the hospitality technology revolution, where your expertise will directly influence the success of our partners. You will cultivate consultative relationships, positioning SiteMinder as an indispensable tool rather than just a service. The position demands a high level of ownership over the entire sales cycle, from initial discovery to final implementation and expansion. You will work in close collaboration with internal teams to ensure that client expectations are not just met but consistently exceeded. This is a chance to build a legacy within a fast-growing company that values innovation, integrity, and results-driven performance. Your daily work will involve challenging the status quo and helping hoteliers realize the full potential of their digital presence.

Key facts

What you'll do

Conduct in-depth discovery sessions with hotel stakeholders to uncover latent challenges and untapped revenue opportunities specific to their property.

Architect bespoke sales proposals that clearly articulate the return on investment and operational improvements achievable through our platform.

Deliver compelling virtual and in-person presentations that demonstrate the platform's capabilities and differentiate us from legacy competitors in the market.

Establish and manage a robust pipeline of prospects, ensuring a consistent flow of opportunities that feed the broader sales strategy.

Collaborate with product and engineering teams to relay critical client feedback, helping to shape future iterations of the platform based on real-world usage.

Negotiate contract terms and service level agreements to secure outcomes that protect company margins while offering exceptional value to the client.

Develop and execute account plans that outline growth strategies for existing clients, focusing on expansion, upsells, and long-term retention.

Monitor and analyze key performance indicators related to your sales portfolio, using data to refine tactics and prove the impact of your solutions.

Act as a trusted advisor to hotel management, providing ongoing strategic guidance on distribution, pricing, and direct booking initiatives.

Represent SiteMinder at industry events and conferences, building the brand's reputation as a thought leader in the travel technology sector.

Mentor junior team members on best practices for outreach, qualification, and closing techniques, elevating the collective capability of the sales organization.

Champion the adoption of CRM disciplines, ensuring that all client interactions are meticulously logged to maintain visibility and continuity.

Navigate the complexities of the procurement process, addressing objections with patience and professionalism to keep deals moving forward.

Build a network of referral partners and industry contacts, leveraging these relationships to generate warm introductions and new business leads.

Maintain a meticulous understanding of the competitive landscape, articulating our unique value proposition with clarity and conviction to every prospect.

Drive the adoption of new features and modules, ensuring that clients derive maximum value from their subscription and see continuous improvement.

Requirements

You possess a proven track record of success in B2B sales, with at least five years of experience in a target-driven environment.

You hold a minimum of a Bachelor's degree in Business, Marketing, or a related field, demonstrating a foundational knowledge of commercial principles.

You are fluent in German at a C2 level, with the ability to write, speak, and negotiate with the utmost precision and professionalism.

You exhibit strong professional English communication skills, capable of drafting complex correspondence and delivering presentations with ease.

You have a confident and engaging telephone presence, able to build rapport quickly and maintain composure during high-stakes conversations.

You are exceptionally organized, with the capacity to manage a high volume of leads and follow-ups without compromising on quality or attention to detail.

You are self-motivated and disciplined, with a history of exceeding quotas and driving consistent revenue growth over multiple quarters.

You are resilient in the face of rejection, viewing obstacles as opportunities to learn and refine your approach to selling.

You are willing to receive constructive feedback and actively participate in coaching sessions to refine your techniques and advance your career.

You comply with ethical sales practices and adhere to company policies and regulatory requirements in every interaction.

Nice to have

You bring prior experience in the hospitality or travel industry, allowing you to speak the language of hoteliers and understand their unique pressures.

You have hands-on experience with Customer Relationship Management (CRM) software, utilizing tools to automate workflows and track engagement metrics.

You have previously worked in a remote or hybrid work model, demonstrating a high degree of self-motivation and time management skills.

You are familiar with sales automation and analytics tools, enabling you to generate insights and optimize your sales strategy efficiently.

You have a basic understanding of revenue management concepts, such as yield management and dynamic pricing, which are central to the hotel industry.

Practical notes

This role offers the flexibility of remote work, allowing you to structure your day around peak productivity hours while maintaining team connectivity.

The company provides a comprehensive month-long training and onboarding program designed to acclimate new hires to the product and the market.

This program includes mentorship from a dedicated sales coach, a structured buddy system, and ongoing support from a team leader to ensure a smooth transition.

The compensation package includes wellness initiatives, referral bonuses, and generous parental leave to support a healthy work-life balance.

Employees are granted paid days off for birthdays, study, and volunteering, recognizing the importance of personal growth and community engagement.

Access to Employee Resource Groups is provided to foster a supportive and inclusive workplace community.

Candidates must submit their Curriculum Vitae in English for initial review and consideration.

We actively encourage applicants to share their pronouns and any required adjustments for interviews to ensure a respectful and inclusive process.

Applications will be reviewed on a rolling basis, and early submission is recommended due to the high volume of interest in this role.

Interviews will be conducted in German and English, and candidates should be prepared to discuss their experience and motivations in both languages.

Final selection will be based on a combination of technical aptitude, cultural fit, and demonstrated passion for the hospitality sector.