Enterprise Account Exec, Business Services

About the role

Enterprise Account Executive, Business Services

This role is responsible for generating new business sales revenue for ServiceNow through a SaaS license model. You will achieve this by executing account planning, territory planning, and researching prospective customers. You will apply business development strategies and complete field-based sales activities within a specific set of prospects, territories, or verticals.

Your responsibilities will include developing relationships with multiple C-suite personas, such as CFO, CIO, COO, and CDO, across all product sales lines. You will oversee client relationship mapping and coordinate an account strategy with a broad virtual team. This team includes Solutions Consultants, Solutions Specialists, Success resources, Partners, and Marketing. You will act as a trusted advisor to customers by understanding their business and advising on how ServiceNow can support their IT roadmap. Part of this duty involves identifying the correct specialist or support resources to bring into a deal at the right time.

To succeed in this role, you must have experience leveraging or critically analyzing how to integrate AI into work processes, decision-making, or problem-solving. This includes using AI-powered tools, automating workflows, analyzing AI-driven insights, or exploring AI's impact on your function or industry. You will need 7+ years of sales experience within a software or solutions sales organization. Experience selling cybersecurity is required, along with knowledge of and experience selling into the Energy and Transportation industries. You must have a history of establishing trusted relationships with current and prospective clients and other teams. The ability to produce new business, negotiate deals, and maintain healthy C-Level relationships is essential. You must have experience achieving sales targets and the ability to understand the "bigger picture" and our plans around IT. Experience promoting a customer success focus in a "win as a team" environment is also required.

For positions in this location, we offer a base pay of $114,400 - $165,000 plus equity (when applicable), variable/incentive compensation, and benefits. Sales positions generally offer a competitive On Target Earnings (OTE) incentive compensation structure. Please note that the base pay shown is a guideline, and individual total compensation will vary based on factors such as qualifications, skill level, competencies, and work location. We also offer health plans, including flexible spending accounts, a 401(k) Plan with company match, ESPP, matching donations, a flexible time away plan, and family leave programs. Compensation is based on the geographic location in which the role is located and is subject to change based on work location.

Work Personas

We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.

Equal Opportunity Employer

ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.

Accommodations

We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.

Export Control Regulations

For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.

From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.

It all started when engineer Fred Luddy wrote code that automated a tedious task for his coworker, Phyllis. She cried tears of joy. That moment inspired Fred to build a company that could do that for everyone-freeing people from busywork so they could focus on meaningful work. Today, ServiceNow is the AI control tower for business reinvention. Our ServiceNow AI platform brings together any AI, any data, and any workflow- helping 85% of the Fortune 500 work smarter, faster, and better. We're building an AI-native culture where technology and talent are unstoppable together. And we're just getting started.

Join us to put AI to work for people.

Armis from ServiceNow, protects the entire attack surface and manages an organization's cyber risk exposure in real time. Combined with ServiceNow's Security and Risk capabilities, as well as Identity Security capabilities from Veza, we bring together all critical capabilities to secure every asset, every identity-including AI Agents-across all environments with the right level of context-security, operational, and business-to build the first of its kind autonomous defense platform for the Agentic Enterprise.