Senior Product Manager

About the role

Scopely is actively searching for a Senior Product Manager focused on Live Ops to contribute to an unannounced AAA mobile game project. You will integrate with the Slate Development Group to help shape both the strategic direction and the daily operations of this initiative from its nascent phase. The role requires ownership over the entire live ops lifecycle for a major title, influencing how content is delivered to players over time. You will be responsible for establishing the foundational systems and processes that define player interaction with ongoing game events. Success in this position means directly impacting long-term player retention and engagement through careful event and communication planning. You will act as a key liaison between development, marketing, and live operations to ensure alignment on player promises. The position demands a high level of ownership in an environment where priorities may shift quickly during early development.

Key facts

What you'll do

• Direct the strategy and execution of in-game events, limited-time content, and player communications to maintain a consistent live ops cadence.
• Manage the live ops iteration cycle by analyzing performance data, testing hypotheses, and implementing improvements that enhance player satisfaction.
• Establish and track live ops KPIs to prioritize development efforts and measure the impacts of events on player retention and monetization.
• Coordinate with Roadmap PMs, Marketing, and cross-functional teams to synchronize live ops plans with broader publishing schedules and feature roadmaps.
• Design requirements for internal live ops tools in partnership with Engineering and Tech PMs to ensure efficient execution and reporting.
• Perform hands-on data analysis to guide decision-making and project prioritization based on player behavior and business outcomes.
• Support and mentor Live Ops Managers regarding event pacing, tuning, and daily execution to ensure best practices are followed.
• Adapt to broader responsibilities during the early development phase, narrowing your scope as the team grows and structures become more defined.
• Drive the creation of detailed event design documents that outline objectives, mechanics, pacing, and expected outcomes for live content.
• Collaborate closely with creative teams to ensure that narrative themes and promotional messaging align with live ops event goals.
• Implement testing frameworks for live ops experiments to validate assumptions before wide-scale deployment to the player base.
• Monitor real-time event performance and adjust parameters as necessary to optimize engagement and resolve unforeseen issues quickly.
• Translate complex data insights into clear narratives for stakeholders, helping them understand the rationale behind live ops decisions.
• Build and maintain strong relationships with community managers to ensure they are equipped to communicate event details to players.

Requirements

• Possess proven experience in product management or live operations specifically within mobile live-service games.
• Demonstrate deep expertise in mobile live ops, including a thorough understanding of F2P engagement models, event systems, and player behavior patterns.
• Show experience managing live events, utilizing live ops tools, and driving iterative improvements based on performance data.
• Exhibit strong analytical capabilities to make data-informed decisions under conditions of uncertainty and limited information.
• Communicate effectively and influence stakeholders across various disciplines without direct authority over team members.
• Thrive in ambiguous, fast-paced environments by taking a hands-on approach to problem-solving and execution.
• Work effectively across different cultures and time zones, demonstrating sensitivity to regional player preferences and norms.
• Commit to submitting your CV in English to ensure clear communication regarding your experience and qualifications.

Nice to have

• Bring experience supporting a game title from its initial development phase through full live operations deployment.
• Apply knowledge of systems-driven F2P genres, including mobile action RPGs or character-collection games, to inform design choices.
• Leverage experience working across both Western and Chinese game development cultures to bridge design and execution gaps.
• Utilize proficiency in both English and Mandarin to communicate effectively with diverse teams and stakeholders.

Practical notes

• The annual salary range for positions in California, Colorado, New Jersey, New York, and Washington is $110,000 to $180,000 USD.
• Compensation includes base pay, equity, bonuses, and a benefits package featuring healthcare, retirement plans, pet insurance, paid holidays, paid Scopely free days, and unlimited paid time off.
• Candidates are required to submit their curriculum vitae in English to facilitate a thorough review of their background and expertise.