Health System Partnership Manager

About the role

In this role, you will contribute to the Provider Group Partnerships team, focusing on enhancing access to vital mental health services for patients across the United States. Your efforts will be instrumental in fostering commercial growth while ensuring the effective execution of our partnerships with health systems. This position requires a blend of strategic thinking and relationship management to drive impactful outcomes.

Key facts

What you'll do

• Build and nurture relationships with both clinical and administrative leaders within various health systems.
• Spearhead initiatives aimed at promoting awareness and increasing the adoption of our mental health services at local clinics.
• Conduct thorough analyses of performance metrics and deliver clear, actionable insights to our partners.
• Formulate and implement strategies to broaden our footprint within partner organizations, enhancing service utilization.
• Drive quantifiable growth in patient referrals, service adoption rates, and overall access to care for patients.
• Collaborate with internal teams to align partnership goals with organizational objectives, ensuring integration of services.
• Monitor industry trends and competitive landscape to identify opportunities for growth and improvement in our offerings.
• Prepare and present comprehensive reports to stakeholders, showcasing progress and areas for enhancement in partnership performance.

Requirements

• At least 5 years of relevant professional experience in health system account management, healthcare strategy, commercial operations, or business development.
• Strong proficiency in data analysis tools, including Salesforce reporting, Google Sheets, and business intelligence platforms such as Looker, to interpret and present performance data.
• Proven ability to articulate data-driven insights and facilitate discussions with healthcare administrators and clinical teams effectively.
• Track record of successfully managing and expanding complex healthcare relationships, with a focus on optimizing workflows and referral processes.
• Demonstrated history of achieving and surpassing growth targets, referral volume goals, or revenue objectives, with a solid understanding of how operational enhancements influence business results.
• Willingness to travel up to 25% for site visits, enablement sessions, and executive reviews, as needed.

Nice to have

• A Master's degree in Health Administration (MHA) or a related field focused on healthcare operations.
• Previous experience working directly within a hospital environment or a large health system network.
• At least 1 year of experience in partnerships or account delivery within a health technology or venture-backed healthcare organization.
• Familiarity with implementing "land-and-expand" strategies in health system accounts to drive growth.

Skills & tools

• Proficient in Salesforce for customer relationship management and reporting.
• Competent in using Google Sheets for data analysis and collaboration.
• Experience with Looker or similar business intelligence tools for performance tracking and reporting.
• Skilled in using presentation software, such as Google Slides, to create engaging and informative presentations for stakeholders.

Practical notes

• This position is fully remote, available to candidates located within the continental United States, excluding Hawaii.
• Comprehensive benefits package includes health insurance (medical, dental, vision), life and disability coverage, flexible spending accounts (FSA) and health savings accounts (HSA), a 401(k) retirement plan, and generous paid time off, including designated company shutdown weeks.
• Paid parental leave is offered, along with an Employee Assistance Program to support employee well-being.
• Employees receive a quarterly stipend for team-building activities, a one-time home office setup stipend for new hires, and a monthly allowance of $50 to cover internet or cell phone expenses.
• A monthly wellness stipend of $50 is also provided to promote health and well-being among employees.

This role at RULA presents an for a dedicated professional to make a significant impact in the mental healthcare landscape while working in a supportive and dynamic environment. If you are about improving patient access to care and have the skills and experience outlined above, we encourage you to apply.

About the company

Rula is a feminine given name of Arabic origin.