BDC Rep

About the role

As a Business Development Center Representative at Rosado Group, you will play a role in driving the growth of our business by engaging with potential customers and nurturing leads. This position is designed for individuals who are about sales and customer service, and who thrive in a fast-paced environment. You will be responsible for generating interest in our products and services, qualifying leads, and setting appointments for our sales team. Your contributions will directly impact our success and help us achieve our business objectives.

Key facts

What you'll do

• Engage with potential customers through various channels, including phone calls, emails, and social media, to introduce Rosado Group's offerings.
• Qualify incoming leads by assessing their needs and determining their readiness to engage with our sales team.
• Schedule appointments for the sales team with qualified leads, ensuring a smooth transition from initial contact to sales engagement.
• Maintain accurate records of interactions with leads and customers in our CRM system, ensuring data integrity and accessibility.
• Collaborate with the marketing team to develop and implement strategies for lead generation and customer engagement.
• Provide feedback to management on lead quality and customer insights to help refine our sales approach.
• Participate in training sessions to enhance your product knowledge and sales skills, ensuring you remain a knowledgeable resource for potential customers.
• Follow up with leads who have shown interest but have not yet converted, utilizing various communication methods to nurture these relationships.
• Assist in the development of scripts and templates for outreach efforts to ensure consistent messaging across the team.
• Monitor industry trends and competitor activities to identify new opportunities for lead generation and business development.
• Contribute to team meetings by sharing insights and best practices that can enhance overall team performance.
• Uphold the values and mission of Rosado Group in all interactions, ensuring a positive representation of the company.

Requirements

• A minimum of 2 years of experience in a sales or customer service role, preferably in a business development or lead generation capacity.
• Strong verbal and written communication skills, with the ability to engage effectively with a diverse range of customers.
• Proficiency in using CRM software and other sales tools to track leads and manage customer interactions.
• Demonstrated ability to work independently and as part of a team, with a proactive approach to problem-solving.
• Excellent organizational skills and attention to detail, ensuring that all customer interactions are documented accurately.
• A results-oriented mindset, with a focus on meeting and exceeding sales targets and performance metrics.

Nice to have

• Experience in the automotive or related industry, providing a foundational understanding of our products and services.
• Familiarity with digital marketing strategies and tools, enhancing your ability to contribute to lead generation efforts.
• Previous experience in appointment setting or telemarketing, showcasing your ability to engage potential customers effectively.
• Bilingual skills, particularly in Spanish, to better serve a diverse customer base.
• A background in business administration or marketing, providing additional insights into effective sales strategies.

Skills & tools

• Strong proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace tools.
• Experience with CRM platforms such as Salesforce, HubSpot, or similar systems to manage customer relationships and track sales activities.
• Familiarity with social media platforms and their role in business development and customer engagement.
• Excellent time management skills, enabling you to prioritize tasks effectively and meet deadlines.
• Ability to adapt to new technologies and tools as they are introduced to enhance sales processes.

Practical notes

• This position is based in Scranton, Pennsylvania, and may require occasional travel for training or team meetings.
• The salary for this role is competitive and will be determined based on your experience and qualifications.
• Rosado Group is committed to fostering a diverse and inclusive workplace, and we encourage applicants from all backgrounds to apply.
• The company offers a comprehensive benefits package, including health insurance, retirement plans, and opportunities for professional development.
• Interested candidates can apply through the following link: [Apply here](https://rosadogroup.bamboohr.com/careers/328).

Join Rosado Group as a BDC Rep and take the next step in your career while contributing to the growth and success of our organization!