Localization Program Manager

About the role

Roblox is seeking a Localization Program Manager to join our dynamic team in San Mateo, CA. This pivotal role will focus on ensuring our gaming platform resonates with diverse audiences around the globe. As a Localization Program Manager, you will be responsible for overseeing the localization process, collaborating with various teams to enhance user experience through culturally relevant content. You will play a critical role in expanding our international reach and ensuring that our games are accessible and enjoyable for players worldwide.

Key facts

What you'll do

• Lead the end-to-end localization process for Roblox games, ensuring timely and high-quality translations that maintain the original intent and tone of the content.
• Collaborate closely with game developers, product managers, and marketing teams to identify localization needs and establish clear project timelines.
• Develop and maintain localization guidelines and best practices to ensure consistency across all languages and regions.
• Manage relationships with external localization vendors and freelancers, overseeing their work to ensure alignment with Roblox's standards and expectations.
• Conduct quality assurance checks on localized content, providing feedback and recommendations for improvements where necessary.
• Analyze localization metrics and user feedback to assess the effectiveness of localized content and identify areas for enhancement.
• Facilitate cross-functional meetings to communicate localization updates, challenges, and successes to stakeholders.
• Stay informed about industry trends and best practices in localization and internationalization to continually improve processes and outcomes.
• Mentor and train junior localization team members, fostering a culture of collaboration and continuous learning.
• Assist in the development of localization budgets and resource allocation, ensuring efficient use of resources.
• Support the creation of marketing materials and community engagement strategies tailored to specific regions and cultures.
• Participate in user research and testing to gather insights on player preferences and behaviors in different markets.

Requirements

• Bachelor's degree in a relevant field such as Linguistics, Communications, or International Business.
• A minimum of 5 years of experience in localization project management, preferably in the gaming or tech industry.
• Proven track record of successfully managing multiple localization projects simultaneously, with a keen eye for detail.
• Strong understanding of localization tools and technologies, such as CAT tools and translation management systems.
• Excellent communication skills, both written and verbal, with the ability to convey complex information clearly and effectively.
• Familiarity with cultural nuances and regional differences in gaming preferences and behaviors.
• Ability to work collaboratively in a fast-paced, team-oriented environment while managing competing priorities.
• Experience with budget management and resource allocation in a project management context.
• Proficiency in at least one additional language besides English is highly desirable.

Nice to have

• Experience in the gaming industry, particularly with online multiplayer games or platforms.
• Knowledge of agile project management methodologies and tools.
• Familiarity with user experience (UX) principles and how they relate to localization.
• Previous experience working with community engagement or marketing teams to tailor content for specific audiences.
• Understanding of SEO principles as they relate to localized content.

Skills & tools

• Proficient in project management software such as Jira, Trello, or Asana.
• Familiarity with localization tools like SDL Trados, MemoQ, or Smartling.
• Strong analytical skills to interpret localization metrics and user feedback.
• Ability to use collaboration tools such as Slack, Microsoft Teams, or Zoom effectively.
• Competence in Microsoft Office Suite, particularly Excel for budgeting and reporting purposes.

Practical notes

• This position is based in San Mateo, CA, and may require occasional travel for team meetings or industry events.
• Candidates must be eligible to work in the United States and may require visa sponsorship based on qualifications.
• The role may involve working with international teams across different time zones, necessitating flexibility in working hours.

Join Roblox and be a part of a team that is dedicated to creating immersive and engaging experiences for players around the world. If you are passionate about localization and want to make a significant impact in the gaming industry, we encourage you to apply for this exciting opportunity.

About the company

An online space lets people build and play games. Founded long ago by two creators, it grew into a shared world opened to everyone in the mid 2000s. Now reaching millions each day, it hosts games made by its users. A large share of young American children under sixteen are monthly players here. High daily activity shows a lasting community where creativity and shared play remain central.