Director of Business Development, Payments

About the role

This position at Roblox presents an exciting opportunity to lead the development of a new payments division. As the Director of Business Development for Payments, you will play a pivotal role in transitioning Roblox's payment processing from traditional methods to a more strategic, AI-driven orchestration model. This transformation aims to enhance the financial ecosystem for both users and creators, ensuring seamless transactions and empowering developers globally.

Key facts

What you'll do

• Spearhead the negotiation and management of global partnerships with major payment processors and financial institutions, ensuring favorable terms that benefit Roblox's financial health.
• Establish new business relationships from the ground up, focusing on securing advantageous commercial agreements that enhance profitability.
• Lead the strategic transition from legacy payment systems to a sophisticated multi-partner orchestration model, optimizing transaction routing for cost efficiency and conversion rates.
• Drive the modernization of creator payouts, creating a comprehensive financial platform that supports developers in managing their businesses effectively on Roblox.
• Enhance creator satisfaction and retention by minimizing payout delays and fees, which will positively influence developer engagement and platform growth.
• Collaborate with cross-functional teams, including Legal, Finance, Privacy, and Engineering, to execute complex contracts that comply with global regulations while ensuring timely delivery of new financial features.
• Formulate strategies to navigate international currency exchange fluctuations and local payment preferences in emerging markets, unlocking new revenue streams for Roblox.
• Translate business opportunities into technical requirements, ensuring that engineering efforts align with commercial goals and support real-time global transactions.
• Implement a robust framework for monitoring payment performance, focusing on authorization rates and fraud prevention to drive revenue growth.
• Explore and integrate innovative technologies, such as AI and blockchain, into the payments strategy to position Roblox as a leader in the evolving digital economy.

Requirements

• A minimum of 10 years of experience in Business Development within the Consumer Financial Services, Digital Payments, Fintech, or Digital Wallet sectors.
• Proven expertise in building a payments division or financial product line from scratch, demonstrating the ability to operate in uncharted territory.
• Bilingual proficiency in technical and business language, capable of conveying complex concepts to engineers while also modeling economic impacts for executives.
• In-depth knowledge of global regulatory frameworks, including PSD2 and KYC/AML compliance, to effectively manage risks associated with international expansion.
• Strong negotiation skills with a track record of successfully closing deals with payment networks, banks, and acquirers while balancing legal and economic considerations.
• Ability to conceptualize payments as a strategic asset, designing partnerships that generate long-term value rather than focusing solely on transactional volume.
• Exceptional analytical skills, with the ability to process data and model ROI, forecasting, and performance metrics related to payments.
• Experience thriving in dynamic, unstructured environments, influencing executive decisions, and managing multiple high-priority projects independently.

Nice to have

• Experience with AI-driven payment solutions and emerging technologies in the financial sector.
• Familiarity with international payment systems and cross-border transaction challenges.
• A background in product management or technical project management within the payments space.

Skills & tools

• Proficiency in data analysis tools and payment processing software.
• Strong understanding of API integration and financial technology systems.
• Familiarity with project management methodologies and tools.

Practical notes

For this role based at our headquarters in San Mateo, CA, the starting base salary ranges from $276,310 to $310,810 USD, depending on various factors such as experience, location, and market demand. Full-time employees are also eligible for equity compensation and comprehensive benefits. The work schedule includes onsite presence Tuesday through Thursday, with optional attendance on Mondays and Fridays.

Roblox is committed to fostering a diverse and inclusive workplace, providing equal employment opportunities to all individuals without regard to race, color, religion, gender, age, sexual orientation, disability status, or any other characteristic protected by law. We also offer reasonable accommodations during the recruitment process for candidates with disabilities or religious beliefs.

Please note that for U.S.-based roles, the company may have limitations regarding employment for candidates with specific U.S. visa categories and may not support H-1B sponsorship at this time.