Senior Technical Program
Job description
About the role
You orchestrate high-impact, cross-functional programs that connect game development with Publishing Platform strategy at Riot Games. You own the end-to-end management of complex initiatives, translating strategic priorities into actionable plans that align engineering, creative, and operations teams. You excel at breaking down sprawling platform and game development efforts into clear, executable workstreams that drive player value. You serve as a central point of coordination, ensuring teams move in unison toward shared objectives while maintaining rigorous standards for delivery. Your work directly influences how products integrate with the Publishing Platform and how features are realized for players. You partner closely with leadership to shape program direction and ensure alignment with business outcomes. You are a catalyst for clarity, removing obstacles so that cross-pillar teams can deliver predictably.
Key facts
What you'll do
Coordinate large-scale, cross-pillar programs that connect game development with Publishing Platform objectives and strategic priorities.
Create comprehensive program plans in partnership with creative, architecture, operations, technical teams, and leadership to define scope and shared goals.
Plan and scope cross-team initiatives within Publishing Platform, ensuring alignment across engineering, design, and live operations.
Evangelize standardized processes and delivery methodologies to reinforce program goals and improve team execution.
Facilitate and manage Agile project management ceremonies and processes for distributed, team-of-teams environments.
Report on program performance using defined metrics, ensuring each program achieves its milestones and objectives.
Organize program-level planning, communication structures, and team rituals to maintain alignment and momentum.
Standardize communications best practices, nomenclature, and tools between platform teams and their internal customers.
Manage risks and issues across programs, escalating when necessary and driving resolution within and between teams.
Foster transparency and predictability by building, maintaining, and communicating roadmaps for assigned programs.
Maintain partner relationships by providing clear visibility into workstreams and actively managing partner satisfaction.
Assist in the creation of product release and go-to-market plans that integrate player needs with business requirements.
Understand fiscal practices and controls, including recording and reporting on program expenditures and return on investment.
Champion collaboration as the primary mechanism for success, centering the needs of fellow Rioters who are the customers of your program management.
Drive end-to-end ownership of initiatives, ensuring that outcomes reflect the strategic intent of Publishing Platform and Riot's broader mission.
Requirements
Bring 6+ years of relevant industry experience that spans program management and cross-functional coordination.
Demonstrate excellence in teamwork, team leadership, communication, and stakeholder management across distributed organizations.
Show experience with iterative development methodologies like Scrum and Agile, and have hands-on use of supporting software such as JIRA.
Have background in software development, infrastructure, or live operations management within games or interactive products.
Exhibit strong ownership and accountability for delivering complex programs in a fast-paced, matrixed environment.
Prove ability to manage competing priorities, deadlines, and dependencies while maintaining clarity for your teams.
Commit to fostering an inclusive, collaborative culture that centers player-first thinking and Riot's core values.
Display comfort with ambiguity and the ability to make progress when processes, tools, or requirements are still evolving.
Nice to have
Previous program experience in a large distributed organization with multiple teams and stakeholders.
Experience managing software or video game products through the entire lifecycle, from conception and development through launch and ongoing live operations.
Experience working on a variety of software products in the gaming or entertainment space, with an understanding of player-facing features.
Practical notes
This role is based in Los Angeles, USA.
Relocation assistance and visa sponsorship may be available for qualified candidates, as noted in the official job description.
The work schedule for this position is 40 hours per week.
Candidates must submit their applications within the timeframe specified in the official job description.