Workplace & Recruiting Operations Specialist

About the role

In this dynamic position, you will play a crucial role in supporting Rillet's growth by establishing a robust operational framework for the People & Talent team. Your responsibilities will encompass managing the daily operations of our New York City office, coordinating candidate interactions, and ensuring a seamless onboarding experience for new employees. This role is ideal for someone who thrives in an independent setting and can navigate ambiguous situations, transforming them into actionable plans.

Key facts

What you'll do

• Oversee the daily operations of the New York City office, ensuring a welcoming environment for candidates, managing new hire orientations, organizing team meals, planning events, and maintaining office supplies.
• Facilitate essential recruiting functions, including scheduling interviews, managing candidate communications, posting job openings, and maintaining applicant tracking system workflows while collaborating closely with recruiters and hiring managers.
• Manage the complete onboarding and offboarding processes, working in tandem with People Operations and IT departments to guarantee accuracy and timely execution of all tasks.
• Support key People Operations activities such as I-9 verification, conducting employment checks, updating HRIS, administering leave requests, ensuring compliance, and addressing employee inquiries.
• Create and implement scalable systems for repetitive tasks by enhancing documentation, utilizing AI automation, developing templates, and integrating various People and Talent tools for efficiency.
• Maintain a proactive approach to problem-solving, addressing issues as they arise and ensuring that all operational processes run smoothly.
• Document processes meticulously to enhance efficiency for team members and stakeholders, ensuring everyone is informed and aligned.
• Engage in continuous improvement initiatives, seeking out opportunities to streamline operations and enhance the overall employee experience.

Requirements

• A minimum of 3-5 years of experience in roles related to recruiting operations, people operations, business operations, workplace management, office administration, or similar operational functions.
• Exceptional organizational skills with the ability to juggle multiple priorities effectively, demonstrating accuracy and a keen eye for detail.
• A strong sense of ownership, with the ability to take initiative and work independently without needing constant direction, while consistently following through on assigned tasks.
• Comfortable navigating ambiguity and adept at transforming undefined challenges into clear, actionable steps.
• Excellent communication skills, ensuring that all stakeholders are kept informed and that processes are well-documented for the benefit of the team.
• A resourceful and inquisitive mindset, with a willingness to expand your responsibilities as Rillet continues to grow.

Nice to have

• Experience with Ashby or other modern Applicant Tracking Systems would be advantageous.
• Familiarity with platforms such as Rippling, Justworks, or AI-driven automation tools, as well as experience in an early-stage startup environment.
• A background in HR compliance or employee relations would be beneficial.

Skills & tools

• Proficiency in using various HRIS and ATS systems, with a strong understanding of recruitment and onboarding processes.
• Familiarity with automation tools and software that enhance operational efficiency.
• Strong analytical skills to assess processes and identify areas for improvement.
• Excellent interpersonal skills to foster positive relationships with candidates and team members alike.

Practical notes

• If you are not currently located in New York City, relocation assistance may be available to facilitate your move.
• Our benefits package includes comprehensive medical and dental coverage, with up to 100% of employee premiums and 90% for dependents covered, a 401(k) plan, flexible paid time off, nine designated company holidays, and paid parental leave.
• The office environment is designed to promote well-being and collaboration, featuring a variety of snacks and regular meals provided for employees.

Join us at Rillet and be a part of our exciting journey as we expand our team and continue to build a vibrant workplace culture!

About the company

Rillet's pace is not for everyone. Intelligence is table stakes. To succeed here, you need extreme speed, agency, and flexibility.