Business Operations Associate

About the role

You will drive execution on key initiatives, ensuring efficient and timely project delivery while supporting the strategic priorities of the company. You will tackle complex operational challenges that directly help Rillet meet company-wide goals and support the broader mission of the business. This role requires you to own and manage daily operations across HR, finance, and administrative functions with a high degree of ownership. You will design, implement, and continuously improve scalable processes that support organizational growth and long-term stability. Expect to take ownership of high-impact initiatives from day one, including preparing investor reports, identifying high-priority prospects, and setting up outbound sales sequences. You will select and onboard new vendors, ensuring alignment with company standards and operational needs. Additionally, you will project manage the implementation of new CRM features in collaboration with external consultants to ensure seamless integration.

Key facts

What you'll do

• Drive execution on key initiatives, ensuring efficient and timely project delivery.
• Tackle operational challenges to help Rillet meet company-wide goals.
• Own and manage daily operations across HR, finance, and administrative functions.
• Design, implement, and improve scalable processes to support organizational growth.
• Take ownership of high-impact initiatives from day one, such as: Preparing the investor report, identifying high-priority prospects, and setting up outbound sales sequences.
• Selecting and onboarding new vendors.
• Project managing the implementation of new CRM features with external consultants.
• Support the finance team by maintaining the integrity of financial data and assisting in the preparation of reports.
• Coordinate cross-functional projects to ensure alignment between departments and successful outcomes.
• Act as a point of contact for internal stakeholders, helping to streamline communication and improve efficiency.
• Monitor and analyze key operational metrics to identify areas for improvement and drive optimization.
• Assist in the development and execution of go-to-market strategies in collaboration with the sales and marketing teams.
• Maintain organized records and documentation to support transparency and facilitate decision-making.
• Contribute to special projects as needed to support the overall business objectives and strategic priorities.

Requirements

• 3 - 5 years of experience in a Management Consulting firm, preferably from MBB or experience in a venture capital, private equity.
• Previous Business Operations experience.
• Highly organized, adaptable, and a natural problem-solver.
• Thrives in a fast-paced, dynamic environment with strong attention to detail.
• Proven track record of taking initiative, navigating ambiguity, and delivering measurable results.
• Action-oriented with a bias toward execution - you move quickly, take ownership, and aren't afraid to pitch in beyond your core responsibilities.
• Willingness to travel a few times yearly for team offsites, events, and gatherings.

Practical notes

• Hybrid schedule with in-person days on Tuesdays and Thursdays, plus one additional flexible day each week.
• Some roles may spend more time in the office depending on the needs of the team.
• Willingness to travel a few times yearly for team offsites, events, and gatherings.
• Competitive pay and meaningful equity. Be rewarded for the value you help create.
• Benefits that support you, including medical and dental coverage, 401(k), flexible PTO, nine company-wide holidays, and paid parental leave for eligible employees.
• Better together hybrid-first environment with teams centered in New York City and San Francisco, as well as select remote roles.
• Office stocked with snacks, regular lunch and dinner provided, and time to connect as a team.

Growth and impact

• Grow with us. Take meaningful ownership, expand your scope, and make an impact as Rillet scales.
• Engage in projects that stretch your capabilities and allow you to build a diverse portfolio of accomplishments.
• Play a role in a category-defining company that is transforming the finance technology landscape.
• Collaborate with intelligent and driven peers who challenge you to perform at your best.
• Contribute to a fast-moving environment where your ideas and actions directly influence the direction of the business.
• Develop a deep understanding of enterprise software and the needs of modern finance teams.
• Support the delivery of innovative solutions that empower finance leaders to run their numbers with speed, accuracy, and insight.
• Help shape the future of financial operations alongside experienced leaders and industry experts.

Mission and values

• Your work will contribute to the mission of enabling real-time finance and a continuous close for finance teams everywhere.
• You will help Rillet deliver AI-native ERP capabilities that bring unprecedented speed and accuracy to financial reporting and consolidation.
• Your efforts support companies from Series A through public markets, helping them run their numbers at the speed of AI.
• You will be part of a team that values intelligence, speed, agency, and flexibility above all else.
• Your contributions will directly support customers in achieving better financial outcomes and greater operational efficiency.
• You will align with a culture that rewards ownership, creativity, and a bias toward execution.
• Your role will help ensure that Rillet remains a trusted partner to top accounting firms and a leader in the ERP market.
• Every day provides an opportunity to make a meaningful impact on the financial operations of leading companies across multiple industries.