People Business Partner, GTM

About the role

At Relay, we are dedicated to creating a digital banking platform tailored for business owners. Our People team is committed to establishing Relay as a premier destination for exceptional talent, empowering individuals to engage in transformative work for their careers. This position emphasizes support for Go-To-Market teams by crafting environments that enable top performers to thrive, leveraging data and foundational principles to inform our strategies.

Key facts

What you'll do

• Formulate and execute a comprehensive people strategy over multiple quarters for your designated teams, focusing on initiatives that yield significant business results.
• Approach talent management, performance, and leadership effectiveness as key deliverables, identifying challenges, setting measurable goals, and continuously refining these areas through data analysis.
• Employ a methodical approach to instigate change by generating hypotheses, conducting pilot programs, and expanding successful strategies across the organization.
• Create tools and automated processes, including AI-driven solutions, to streamline tasks for team leaders and enhance operational efficiency.
• Collaborate closely with Managers, Directors, and VPs on matters of organizational structure, performance evaluation, succession planning, and the development of leadership capabilities.
• Work alongside Talent Acquisition and Talent Enablement teams to create frameworks that not only retain but also cultivate high-performing talent within the organization.
• Utilize data proactively to identify potential risks and trends, offering insights that facilitate informed decision-making.
• Simplify complex and critical decisions by clearly outlining trade-offs and guiding leaders toward essential actions.
• Shape leadership decisions by integrating data insights, sound judgment, and a well-defined perspective during periods of organizational growth, transition, or conflict.
• Uphold high-performance standards within your teams, assisting leaders in assessing impact, potential, and suitability for roles.
• Enhance the timeliness and quality of talent-related decisions by equipping leaders to address challenges early and take decisive action.
• Exercise sound judgment in pivotal People decisions, including role definitions, succession planning, and exits, while balancing fairness, team dynamics, and business continuity.
• Contribute to refining the processes for performance evaluation and discussion throughout Relay, identifying areas for improvement and testing enhancements for consistency and effectiveness.

Requirements

• A minimum of 5 years of experience in People Business Partnering or related strategic People roles.
• Proven track record of collaborating closely with senior leadership or executive teams.
• Ability to conceptualize systems and outcomes, crafting scalable solutions that drive results.
• Experience functioning as a strategic leader, setting objectives, making informed trade-offs, and being accountable for outcomes.
• Strong understanding of business dynamics, particularly how talent, performance, and leadership decisions influence execution, retention, and overall results.
• Proficient in data utilization and experimentation, including hypothesis formulation, test design, metric establishment, and stakeholder management.
• Comfortable navigating high-stakes discussions with clarity and empathy, particularly regarding performance, role definitions, and exit strategies.
• A collaborative mindset, actively seeking diverse input, aligning stakeholders, and refining shared processes.
• A sense of urgency, dependable follow-through, and a commitment to owning outcomes.
• Preference for developing innovative solutions in uncertain environments rather than merely applying existing frameworks.

Nice to have

• Experience in a fast-paced startup or technology-driven environment.
• Familiarity with digital banking or fintech sectors.
• Advanced degree in Human Resources, Business Administration, or a related field.
• Certification in HR or People Management.
• Knowledge of AI and its applications in HR processes.

Skills & tools

• Strong analytical skills with the ability to interpret complex data sets.
• Proficiency in HRIS and performance management systems.
• Familiarity with project management tools and methodologies.
• Excellent communication and interpersonal skills.
• Ability to influence and build relationships across all levels of the organization.

Practical notes

At Relay, we believe in compensation that evolves with your contributions, rather than being confined to annual review cycles. The selection process includes a 60-minute video interview with the hiring manager, a 60-minute in-person whiteboarding session with the People Leadership team, a 45-minute video call with a member of the leadership team, and a take-home case study followed by a 60-minute presentation. All job offers are contingent upon a successful background check and employment verification. Candidates requiring accommodations during the hiring process can reach out to their Talent Partner for assistance.