Product & Strategy Intern

About the role

Undergraduates explore multiple product management sub-domains through rotation in Raleigh. The internship builds fluency in AI-powered products and B2B go-to-market motions for frontline workflows. Interns collaborate with the Product team to define frontline needs and guide discovery and delivery.

Internships are structured early-career programs. Interns work on real tasks, learn from experienced colleagues, and get feedback on their growth. Programs usually run for several months, and strong performance can lead to a full-time offer. The value comes from doing work that matters. Internships usually include mentorship, structured feedback, and a final evaluation. Employers look for interns who are curious, reliable, and easy to work with.

Key facts

What you'll do

Shape the roadmap and guide discovery and delivery as part of the Product Management team.

Contribute to product strategy and roadmap execution to support Relay's mission to revolutionize frontline work.

Integrate AI capabilities proactively to bring AI-powered products to life within Relay's ecosystem.

Engage directly with customers to understand frontline workflows and inform product decisions.

Identify innovation and differentiation opportunities by learning how customers operate in real-world environments. Use data to inform product improvements and prioritize work.

Document, analyze, and prioritize feedback from internal customer-facing teams to guide product decisions. Support internal teams by turning insights into clear requirements and actionable items.

Conduct solution discovery through hands-on testing to ensure ideas meet real needs.

Work with the team to turn concepts into functional releases that meet quality standards.

Translate product goals into clear specifications that development teams can implement and test.

Communicate product goals clearly during sprint planning and stand-ups to ensure development teams understand priorities and expected outcomes. Align the team around shared objectives and timelines.

Help internal teams communicate changes and value to customers and stakeholders.

Requirements

Expect an expected graduation date between December 2027 and May 2029 from Universities in Raleigh, Durham, and Chapel Hill. Eligibility for the program requires this educational background and timeline.

Hold a Bachelor's degree in Business, Economics, Computer Science, or a related technical or business field. Maintain a GPA of 3.7 or above to demonstrate strong academic performance.

Show a strong blend of business and technical acumen for discussions spanning technology and business strategy. Demonstrate the ability to engage meaningfully and add value in cross-functional conversations.

Maintain curiosity about emerging technologies, with a focus on AI and real-time data. Identify how these technologies can create new value for users and improve product outcomes.

Thrive and react proactively to changing business needs within a dynamic, high-growth startup environment. Adapt quickly to shifting priorities and contribute under uncertainty.

Exhibit excellent communication and interpersonal skills to build strong relationships across teams and with customers. Engage stakeholders clearly and respectfully to advance product goals.

Practical notes

The position is not remote. Typical interview steps

Internship hiring usually involves a resume review, a behavioral conversation, and sometimes a skills exercise. Candidates are evaluated for potential, curiosity, and communication rather than deep experience. Show interest, ask questions, and prepare examples from projects or coursework. Interviewers at this level care most about motivation and coachability. Real examples from projects, classes, or clubs beat generic answers.

Good to know

The role emphasizes hands-on exposure to product discovery, delivery, and GTM alignment. AI capabilities are integrated into product features and workflows. Strong written and verbal communication is essential for cross-team collaboration. Active participation in sprint ceremonies and customer interactions is required.

Career growth

Internships are a bridge to early careers. A strong internship leads to a full-time offer and a head start on experience. Interns who take ownership, ask questions, and document their work get the most out of the program. Interns who treat the program like a real job, with follow through and visible ownership, convert to full-time offers at the highest rates.