Commercial Operations Assistant

About the role

This position supports a company with active business operations in Mexico by managing daily administrative and operational workflows. We are looking for a self-directed individual capable of handling high-pressure environments and making independent decisions to keep multiple business units running efficiently. The successful candidate will own the execution of cross-functional operational tasks with a high degree of ownership and accountability. You will be responsible for maintaining the integrity and flow of information across teams and systems. This role requires a proactive mindset and the ability to solve problems before they escalate into larger issues. You will act as a critical support pillar for leadership by ensuring that complex operational demands are met with precision and reliability. Your work will directly influence the efficiency and scalability of the business in the region.

Key facts

What you'll do

• Execute daily operational tasks across several business lines to maintain workflow continuity.
• Monitor active projects and pending items to ensure timely completion and closure.
• Act as the primary contact for operational troubleshooting and issue resolution.
• Oversee maintenance activities, incident reporting, and operational needs for rental properties.
• Coordinate and manage executive agendas, priorities, and follow-up items to ensure alignment.
• Research and deploy improvements to current operational workflows to increase efficiency.
• Assist in the rollout of new software, including Monday CRM, automation tools, and AI solutions.
• Liaise with external vendors, clients, and third-party teams to facilitate smooth operations.
• Execute defined projects, such as launching new products or establishing new processes from inception to implementation.
• Maintain accurate records and documentation to support audits and performance reviews.
• Support the optimization of resource allocation to meet operational demands.
• Perform data entry and validation to ensure accuracy in reporting and forecasting.
• Collaborate with internal stakeholders to identify bottlenecks and implement corrective actions.
• Provide ad hoc support and analysis to leadership for strategic decision-making.

Requirements

• Intermediate English proficiency to communicate effectively in written and verbal interactions.
• Prior experience in executive assistance, coordination, or operational roles is mandatory.
• Ability to perform under pressure in a fast-paced setting without compromising quality.
• Strong focus on execution and problem-solving to address challenges independently.
• Proven track record of managing multiple concurrent tasks or projects efficiently.
• High level of autonomy with the ability to make decisions and report back outcomes accurately.
• Proficiency with basic digital tools, including Excel and the Office suite for daily tasks.

Nice to have

• Previous experience implementing CRM software or automation tools to improve operational workflows.

Practical notes

• This role is 100% on-site, requiring physical presence at the office location in Santa Catarina.
• Statutory benefits (prestaciones de ley) are provided from the start date in compliance with local regulations.
• There is potential for professional growth and future leadership of the department as the role evolves with performance and tenure.
• To apply, visit www.Rehire.ar/jobs and submit your CV through the designated portal.

The Commercial Operations Assistant will be a key contributor to the smooth functioning of daily operations in Mexico. Success in this role depends on the ability to manage diverse responsibilities with minimal supervision. You will be expected to maintain a high standard of accuracy and efficiency in all assigned tasks. The environment is dynamic and requires adaptability to changing priorities and demands. Strong communication skills are essential to interact effectively with both internal teams and external partners. This position offers the opportunity to develop a deep understanding of commercial operations in a growing business. Performance in this role will be evaluated based on the achievement of operational KPIs and the successful execution of projects. The quarterly bonus structure provides an incentive to exceed expectations and contribute to business goals. This role is designed for a detail-oriented professional who thrives in structured yet fast-paced environments. The candidate must be comfortable working with technology and willing to learn new systems as they are introduced. Continuous improvement is encouraged, and the assistant will play a part in driving operational excellence. The position reports to the Operations team and works closely with leadership to ensure alignment with company objectives. This is a full-time commitment from Monday to Friday during standard business hours. The location in Santa Catarina provides access to modern office facilities and a collaborative workspace. Applicants must meet the outlined requirements without exception. The application process is managed through the official careers site. Early submission is recommended to ensure full consideration. This role is critical to the operational infrastructure of the business in the region.