Sales Account Executive

About the role

As a , you will play a pivotal role in driving the growth of our business by establishing and nurturing relationships with clients in the diamond and gemstone industry. This position requires a proactive approach to sales, where you will be responsible for identifying new business opportunities, managing existing accounts, and providing exceptional service to our clients. You will work closely with various stakeholders to ensure that our clients receive the highest level of support and that their needs are met effectively.

Key facts

What you'll do

• Develop and implement strategic sales plans to achieve revenue targets and expand the client base within the diamond and gemstone sector.
• Identify and pursue new business opportunities through networking, cold calling, and attending industry events.
• Build and maintain strong relationships with existing clients, ensuring their needs are met and addressing any concerns promptly.
• Conduct market research to stay informed about industry trends, competitor activities, and potential opportunities for growth.
• Collaborate with the marketing team to create promotional materials and campaigns that resonate with our target audience.
• Prepare and deliver compelling sales presentations to prospective clients, showcasing the value of Rapaport's services and products.
• Negotiate contracts and pricing with clients, ensuring mutually beneficial agreements that align with company policies.
• Track sales performance metrics and report on progress towards goals, adjusting strategies as necessary to optimize results.
• Provide exceptional customer service by responding to inquiries, resolving issues, and ensuring client satisfaction throughout the sales process.
• Participate in training and professional development opportunities to enhance your sales skills and industry knowledge.
• Attend trade shows and industry conferences to represent Rapaport and network with potential clients and partners.
• Collaborate with internal teams, including operations and finance, to ensure smooth execution of client orders and transactions.

Requirements

• A minimum of 3 years of experience in sales, preferably within the luxury goods, jewelry, or diamond industry.
• Proven track record of meeting or exceeding sales targets and driving revenue growth.
• Strong interpersonal and communication skills, with the ability to build rapport with clients and colleagues.
• Excellent negotiation skills, with a keen understanding of pricing strategies and contract terms.
• Ability to work independently and as part of a team, demonstrating initiative and a results-oriented mindset.
• Proficiency in CRM software and Microsoft Office Suite, with the ability to analyze data and generate reports.
• Strong organizational skills and attention to detail, with the ability to manage multiple accounts and priorities effectively.
• A passion for the diamond and gemstone industry, with a desire to stay informed about market trends and developments.

Nice to have

• Experience in account management or business development within a B2B environment.
• Familiarity with digital marketing strategies and tools, including social media and email marketing.
• Knowledge of diamond grading and certification processes, as well as industry standards and practices.
• Multilingual abilities, particularly in languages relevant to our international client base.

Skills & tools

• Strong sales and negotiation skills
• Excellent verbal and written communication abilities
• Proficiency in CRM systems (e.g., Salesforce, HubSpot)
• Microsoft Office Suite (Excel, PowerPoint, Word)
• Market research and analysis skills
• Customer service orientation

Practical notes

• This position is based in New York, New York, and may require occasional travel for client meetings and industry events.
• Candidates must be eligible to work in the United States; visa sponsorship is available for qualified individuals.
• The salary for this role is competitive and will be determined based on the candidate's experience and qualifications.
• Interested applicants can apply through the Rapaport career portal at [Rapaport Careers](https://rapaport.bamboohr.com/careers/288).

Joining Rapaport as a Sales Account Executive offers a unique opportunity to be part of a leading organization in the diamond and gemstone industry. If you are a motivated sales professional with a passion for building relationships and driving business success, we encourage you to apply and become a key player in our team.