Engagement Manager
Job description
About the role
You own the end-to-end orchestration of complex client initiatives, ensuring multidisciplinary teams operate with cohesion and purpose. You are the primary conduit between client leadership and our specialized consultants, aligning expectations and driving execution. This role demands you translate ambiguous business challenges into structured, actionable plans. You balance analytical depth with innovative thinking to craft solutions that are both rigorous and implementable. You will champion the application of Prophet's methodologies to solve high-stakes organizational problems. Success in this position requires you to foster trust and act as a credible advisor to senior stakeholders. You are responsible for safeguarding project integrity, quality, and strategic alignment from kickoff to delivery.
Key facts
What you'll do
Coordinate cross-functional project teams to develop hypotheses, manage research, and conduct analysis for actionable client recommendations.
Guide problem-solving processes alongside partners, senior associates, and specialists using analytical and creative techniques to generate compelling outcomes.
Lead interviews, focus groups, and mixed-method research to deeply understand client customers and validate strategic assumptions.
Design and execute client experiences such as physical or digital safaris, hackathons, and workshops to manifest Prophet's collaborative approach.
Manage the day-to-day interactions and relationships with senior-level clients, acting as a key representative of Prophet to the organization.
Drive superior results by managing internal teams and ensuring the delivery of insightful, high-quality recommendations aligned with project goals.
Monitor project scope, progress, and profitability while regularly presenting findings and recommendations to clients in a clear and persuasive manner.
Facilitate and lead large team discussions, fostering an environment where diverse perspectives contribute to effective problem-solving.
Coach and teach more junior consultants on marketing and brand strategy, growth strategy, digital strategy, innovation, and research techniques to elevate team capability.
Identify and close new business leads while contributing to and spearheading internal initiatives related to intellectual property and marketing.
Develop and deliver training and ongoing educational sessions that reinforce best practices and thought leadership within the firm.
Foster a vibrant local office culture by organizing class gatherings, office-wide social outings, and holiday celebrations to strengthen team cohesion.
Utilize digital analytics tools, including native and third-party platforms like Google, Adobe, and social media analytics from Brandwatch, Sprinklr, and Facebook, to inform strategy.
Co-create with audiences and rapidly develop testable materials, applying agile and test-and-learn methodologies to refine solutions.
Requirements
Candidates must possess work history with a leading business, digital, or strategy consulting firm, establishing a baseline of relevant experience.
You must demonstrate horsepower and intellectual curiosity, moving quickly without a fear of failure to drive progress and remarkable outcomes.
A natural desire to learn fuels your pursuit of new information and inspiration to advance your work continuously.
Meticulous execution is essential, as you embrace the work to uphold the highest standards through iterative collaboration across teams.
You must proactively engage diverse perspectives, solving problems while maintaining an optimistic outlook despite challenges.
Tolerance for confusion and comfort with ambiguity are vital to adapt and remain flexible in the evolving business landscape.
Well-developed research and analytic capabilities are mandatory to dissect complex problems and derive meaningful insights.
Superior problem-solving skills and creative thinking are required to craft innovative and effective solutions.
Knowledge of brand, marketing, and digital strategy is necessary to understand their impact on business outcomes and guide client decisions.
You must possess superior communication skills in both verbal and written forms to convey ideas clearly and persuasively.
The ability to influence, persuade, and ask tough questions is non-negotiable for navigating client landscapes and achieving objectives.
You must develop a strategy and execute its tactical implementation with precision and discipline.
Prior experience leading teams is expected, involving enhancing team success through guidance and active participation.
The ability to cultivate client relationships is critical, directly resulting in the sale or expansion of project work.
Nice to have
An understanding of agile and other test-and-learn methodologies is required for this role.
Practical notes
This role requires based work in either the Berlin or Munich office.
Bilingual proficiency in German and English is mandatory for daily operations in either city.
Residence or the ability to work from one of these offices is a requirement.
Travel may be necessary between offices.
This role requires based work in either the Berlin or Munich office.
Bilingual proficiency in German and English is mandatory for daily operations in either city.
Residence or the ability to work from one of these offices is a requirement.
Travel may be necessary between offices.
Equal Opportunity
Prophet is an equal opportunity employer. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. All employment, promotion, and evaluation decisions are based on qualifications, merit, and business need.
About Prophet
Prophet partners with business and marketing leaders to accelerate meaningful impact. Teams combine consulting, experience design, and creative services to clarify priorities and execute practical growth moves.
You guide strategy and client work alongside seasoned collaborators. Projects draw on research, data, and clear storytelling. If you want to shape how organizations grow and evolve, this role offers hands-on responsibility and continuous learning.