Senior Manager Revenue Operations & Systems

About the role

You will own the design, optimization, and future-proofing of Preply's GTM system landscape, including Salesforce, HubSpot, Clay, Vitally, and Intercom, ensuring these systems work as a unified engine for revenue growth. You will partner with cross-functional teams such as Marketing Ops, Pre Sales, Sales, Customer Success, Finance, and Product to enable seamless integrations and scalable processes that remove friction from the customer journey. You will lead the evolution of system architecture by mapping end-to-end workflows, maintaining clean data structures, and actively reducing technical debt across the revenue stack. You will drive adoption of new GTM tools through clear documentation, hands-on enablement, and intuitive workflows that make advanced systems approachable for all users. You will lead a fast-moving, high-performing team that values precision, autonomy, and continuous improvement, guiding them to elevate operational excellence. You will transform RevOps from a reactive support function into a proactive scalability engine that empowers every go-to-market decision. You will have the opportunity to build and shape the next-generation GTM infrastructure that powers global growth for Preply's expanding tutor and learner community. You will ensure that every lesson spark captured in the system translates into measurable progress for learners, tutors, and the business.

Key facts

1. Systems Ownership & Architecture

• Own the design, optimization, and health of Preply's GTM system landscape, overseeing Salesforce, HubSpot, Clay, Vitally, Intercom, and connected tools.
• Partner with cross-functional teams to ensure integrations are seamless, scalable, and aligned with commercial objectives.
• Lead the evolution of system architecture by mapping processes, maintaining clean data structures, and reducing technical debt.
• Drive adoption of new GTM tools through documentation, enablement, and user-friendly workflows that lower the barrier to system use.

2. Automation & Process Optimization

• Identify opportunities for automation across lead scoring, routing, deal management, and renewal workflows using Salesforce, Zapier, or Cargo.
• Implement AI-assisted and no-code automation to streamline pipeline operations and reduce manual effort across the revenue funnel.
• Build standardized playbooks and process documentation to ensure repeatable, reliable execution across Marketing, Sales, and Customer Success.
• Partner with Enablement to roll out new tools and processes with clear training and adoption metrics that validate operational impact.

3. Data Integrity & Insights Infrastructure

• Own data accuracy and governance across CRM and connected systems to maintain a single source of truth for GTM decisions.
• Build and maintain self-serve dashboards in Salesforce and Looker to visualize funnel metrics, forecasting accuracy, churn, and pipeline velocity.
• Deliver strategic data insights to senior leadership to inform GTM strategy, resource allocation, and growth prioritization.
• Partner with StratOps to ensure data models support forecasting, compensation plans, and territory planning with integrity and transparency.

4. Tooling Strategy & Vendor Management

• Manage the GTM tooling roadmap, budget, and vendor relationships to ensure coherent and future-ready technology investments.
• Evaluate new technologies and AI integrations that enhance productivity, personalization, and insight generation across the revenue journey.
• Ensure ROI and strategic alignment of all tools, balancing innovation with practicality and ease of adoption for end users.

5. Team Leadership & Cross-Functional Collaboration

• Lead and mentor a small team of system specialists or analysts, fostering curiosity, precision, and continuous improvement in their craft.
• Collaborate with Sales, Marketing, and CS stakeholders to translate business requirements into scalable system solutions that remove bottlenecks.
• Champion "system thinking" across GTM functions, ensuring clarity, consistency, and thorough documentation in how teams operate and interact with tools.
• Act as the central point of ownership for the end-to-end health of Preply's revenue systems, coordinating priorities across teams and time zones.

Requirements

• 8+ years of experience in Revenue Operations, GTM Systems, or Sales/Marketing Ops in a fast-scaling B2B SaaS environment.
• Deep technical expertise in Salesforce, including architecture, administration, and advanced automation using declarative tools and programmatic approaches.
• Strong understanding of GTM processes and data flows, covering lead-to-opportunity conversion and opportunity-to-renewal lifecycle management.
• Hands-on experience with BI and reporting tools such as Looker, Tableau, or Google Data Studio to build and interpret actionable dashboards.
• Proven ability to translate business, user, and customer needs into technical solutions that are both robust and intuitive for end users.
• Familiarity with no-code automation tools such as Zapier, Workato, or n8n, as well as experience with API integrations between systems.
• Experience leading teams and driving cross-functional initiatives that align stakeholders around shared operational goals.
• Excellent communication and stakeholder alignment skills, comfortable bridging technical complexity with commercial and learner impact in conversations.
• Strong analytical mindset and attention to detail, balanced with pragmatism and a bias for speed in execution.

Nice to have

• Experience managing complex B2B SaaS integrations across multiple systems in a revenue-critical environment.
• Background in education, tutoring, or marketplace platforms where learner and tutor journeys are central to product strategy.
• Familiarity with Preply's product and learner/tutor experience, enabling faster context and more relevant system decisions.

Practical notes

This is a hybrid role based in Barcelona, Spain, with a focus on in-office collaboration for alignment and innovation. The position reports into the RevOps leadership team and requires availability during core business hours to coordinate with global stakeholders. Relocation support and visa sponsorship may be considered for qualified candidates based on business needs and eligibility under local regulations.