Solutions Consultant

About the role

Solutions Consultant owns the end-to-end success of enterprise customer onboarding, guiding signed contracts to secure and widely adopted platform deployments. This role serves as the trusted technical advisor, running discovery, designing tailored approaches, and delivering hands-on implementation. The position drives technical outcomes for large, security-conscious organizations in regulated industries.

Every role in this field shares a few habits: clear communication, structured thinking, and steady follow through. Teams hold regular meetings, review progress, and adjust plans. Success usually depends on how well you work with others, not just how hard you try. Successful professionals in any field share a few habits: they take notes, keep commitments, and communicate in writing. Teams value people who make their work easy to review and build on.

Key facts

Requirements

The posting states a bachelor's degree requirement. You bring 3-5 years of experience in a technical customer-facing role such as Solutions Engineering, Technical Consulting, Implementation, Professional Services, Technical Account Management, or Customer Success.

You possess a solid understanding of the software development lifecycle (SDLC), API design principles (REST, GraphQL), and common integration patterns.

You have hands-on familiarity with enterprise identity and security concepts such as SSO/SAML, SCIM provisioning, and major identity providers (Okta, Entra, OneLogin), or the ability to ramp on them quickly.

You exhibit strong consultative instincts, including the ability to run discovery, present to both technical and business audiences, and set honest expectations.

You demonstrate strong technical curiosity and a genuine desire to continuously learn and level up technically, deepening platform expertise and picking up new tools, integrations, and capabilities as the role and product evolve.

You show proven project-management skills and the ability to keep multiple engagements on track in a fast-paced environment.

You communicate excellently in presentation, written, and verbal forms, with comfort leading live, hands-on configuration sessions.

You maintain a bias for action and a drive to get customers to value efficiently.

Nice to Haves

You have experience with APIs or platforms related to API development, testing, or documentation.

You are familiar with cloud platforms (AWS, Azure, GCP), DevOps tooling (CI/CD, containers), and secrets-management or SIEM ecosystems.

You have experience delivering to enterprise customers in regulated industries such as financial services, healthcare, and insurance.

You are proficient in a modern scripting or programming language, such as JavaScript or Python.

You possess professional working proficiency in Spanish and/or Portuguese to support customers across Latin America and other Spanish- or Portuguese-speaking regions.

Practical notes

Typical interview steps

Hiring processes usually combine a screening conversation with one or more interview rounds. Candidates can expect questions about their experience, a scenario or case, and a chance to ask their own questions. Preparation and specific examples from past work carry the most weight. Whatever the role, preparation is visible. Reviewing the company's product, the job description, and your own past work before the conversation is the strongest step.

Career growth

Careers in this field grow through a mix of experience, responsibility, and demonstrated results. Early years build skills; later years build ownership. Many professionals switch focus areas or companies to keep growing. Growth in any career comes from scope, results, and reputation. Take on work that is slightly uncomfortable, and make sure others can see the outcomes.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.