Staff Software Engineer

About the role

You will own the full lifecycle of high-impact features from discovery through production, setting the technical standard with exemplary code that scales effortlessly as our platform grows. You will act as a technical leader and mentor, guiding complex distributed systems that enable clinicians to deliver personalized, data-driven care at scale. Every day you will pioneer AI-powered tools that dramatically increase clinician efficiency and effectiveness in real clinical workflows. You will partner directly with product and clinical leadership to shape technical strategy and uncover breakthrough opportunities that move the mission forward. You will elevate the team by providing mentorship and technical guidance, fostering a culture of excellence and continuous learning. Your decisions will directly influence how care delivery and patient experiences are transformed through technology. You will navigate ambiguity with product-minded judgment, identifying opportunities that have a lasting impact on the business and the families we serve.

Key facts

What you'll do

• Write exemplary code that sets the standard for the team, shipping high-impact features while architecting systems that scale effortlessly.
• Drive the technical direction and architecture of complex, distributed systems that enable our clinical team to deliver personalized, data-driven care at scale.
• Pioneer our AI-powered tools, designing and building agents that make clinicians drastically more efficient and effective in their daily workflows.
• Elevate the game of those around you through mentorship, technical guidance, and fostering our culture of excellence and continuous learning.
• Partner with product and clinical leadership to shape the company's technical strategy, identifying breakthrough opportunities to ensure we are tackling the most impactful problems.
• Translate ambiguous user needs and clinical requirements into high-quality technical solutions that are robust, maintainable, and secure.
• Define and guide technical direction by designing, building, and scaling the technology that underpins Pomelo's success in virtual care delivery.
• Collaborate across disciplines to ensure solutions align with clinical workflows, compliance requirements, and patient-centered design principles.
• Optimize system performance and reliability to support rapid growth while maintaining an exceptional user experience for both patients and clinicians.
• Explore and evaluate emerging technologies and agentic tooling to significantly accelerate delivery and amplify engineering impact.
• Champion best practices in software development, including code review, testing, and documentation, to raise the bar for the entire team.
• Influence long-term platform decisions, balancing innovation with operational stability and scalability in a fast-paced product environment.
• Work closely with data and product teams to turn insights into actionable features that improve health outcomes and care efficiency.
• Lead critical initiatives that require deep technical expertise and cross-functional coordination to deliver on ambitious goals.

Requirements

• Have 10+ years of experience shipping high-quality, scalable software systems in production environments.
• Have an expert level of proficiency in system and relational database design and one or more languages like Java, C#, Kotlin, Python, Go, etc.
• Have experience guiding technical teams in the development of applications with modern front-end frameworks like React or Vue.js.
• Are passionate about staying on the cutting-edge of agentic tooling to significantly accelerate delivery and amplify engineering impact.
• Have a track record of delivering elegant and maintainable solutions to complex problems that matter to users and the business.
• Are comfortable working in a fast-paced, product-oriented environment where priorities can shift quickly based on clinical needs.
• Have strong written and verbal communication skills to collaborate effectively with clinicians, product managers, and engineering peers.
• Are committed to building inclusive solutions that reflect diverse perspectives and the needs of a diverse patient population.

Nice to have

• Have prior experience in AI/ML, natural language processing or building agent-based systems.
• Have previously worked in a fast-paced, product-oriented environment.

Practical notes

• This is a full-time role based at HQ.
• New York City, Colorado, California, and other applicable jurisdictions require salary range disclosure in job postings.
• The listed compensation range is $220,000 to $260,000 and is one component of total compensation, which also includes equity, benefits, and other opportunities.
• Individual pay decisions consider qualifications, experience, skillset, geography, and internal equity.
• This role is open to candidates of varying skill levels, and compensation will be adjusted accordingly within the defined range.
• Membership in the First Round Network is provided as a resource for ongoing mentorship and community engagement.
• Pomelo Care is an equal opportunity employer committed to diversity and inclusion in all aspects of hiring and employment.