Account Manager

About the role

Playson seeks an Account Manager in the Commercial department to manage customer accounts across the European Union. The role focuses on revenue growth, client relationships, and operational coordination for the gaming portfolio. You will operate as a key commercial partner responsible for account performance.

Data roles turn raw information into decisions. Analysts query databases and build dashboards. Data scientists build models that predict outcomes. Data engineers build the pipelines that move and store data. All three work closely with business teams and need a mix of statistics, coding, and communication. Nearly every modern company runs on data teams, from startups to banks. A strong portfolio of past analyses matters more than degrees in many hiring decisions.

Key facts

What you'll do

Account plans are developed and implemented to drive business objectives and maximize customer satisfaction for specific accounts. Client relationships are cultivated and maintained across all organizational levels. The company is represented at industry exhibitions, conferences, and seminars to strengthen external visibility. Core company values are upheld and promoted in all professional interactions.

Requirements

A minimum of 1-2 years of proven account management experience within the iGaming sector is required. Proficiency in English and a strong understanding of the gambling industry, including sweepstake markets, must be demonstrated. The ability to manage high-value accounts and clients effectively is necessary. Exceptional communication and presentation skills are required to engage stakeholders at all levels. A track record of delivering client-focused solutions tailored to meet specific needs is mandatory. Proficiency in CRM and promotion management is preferred. A proactive mindset with a focus on achieving results is expected. Strong analytical skills are required to process and interpret data effectively. Adaptability to fast-paced market changes and a structured approach to problem-solving are required.

Nice to have

Experience integrating agentic AI tools such as Cursor, Claude Cowork, and ChatGPT into workflows is valued. Knowledge of Ukrainian or Russian language is beneficial but not essential.

Practical notes

The role is remote based within the European Union. A degree is required, and the position calls for 2+ years of iGaming account management experience. Typical interview steps

Data interviews commonly include a SQL or coding exercise, a statistics question, and a case study. Candidates may be asked to design a metric, interpret an experiment, or build a small model. Some companies give a take-home analysis. Expect questions about past projects and the business impact of your work. Interviewers often evaluate how you communicate uncertainty and business impact, not only the math. Bringing a clean write-up of a past analysis to the interview is well received.

Good to know

The role operates in a regulated iGaming environment and relies on CRM tools for performance tracking. Success depends on structured account planning and stakeholder communication. Data analysis supports decision making for client strategies. The team manages promotional activities alongside core account responsibilities.

Questions to ask

Useful questions for the interview: what a typical week looks like, how work is assigned, what tools the team uses, and how feedback works. Asking how the role has changed recently and what the team wishes it had known when joining is also reasonable. Questions about the manager's priorities are especially valued.

Career growth

Data careers grow toward senior analyst, staff data scientist, or data engineering lead. Many professionals specialize in machine learning, analytics, or infrastructure. Cross-functional work with product and engineering teams becomes more important at senior levels. The field changes quickly, so continuous learning is part of the job. Professionals who can translate numbers into decisions tend to advance fastest.