Payroll & Benefits Specialist

About the role

This People Operations Specialist role is focused exclusively on payroll accuracy and benefits integrity for our global team. You will own the full employee lifecycle payroll and benefits flow, ensuring timely and correct payments for every person in the organization. In parallel, you will serve as a key technical contributor who tests new workflows in our HRIS tool, Hibob, and our internal Pigment App. Success in this role requires meticulous precision, proactive problem solving, and close collaboration across Finance, HR, and People teams to protect compensation and benefits data. You will translate complex compensation rules, tax requirements, and regulatory changes into reliable system behavior across multiple countries and jurisdictions. You will architect and manage the intake procedures for new hire payroll and benefits data, ensuring every field is validated and structured for downstream processing accuracy. You will act as the primary quality assurance gate for experimental payroll rules and benefits configurations before they are released to the live environment. You will serve as the central documentation hub for edge cases, capturing nuances around salary changes, bonuses, tax adjustments, and global policy variations for future reference. You will partner directly with Finance to investigate and resolve pay discrepancies, while also validating the logic and calculations for time off accruals and adjustments.

Key facts

What you'll do

• Architect and refine intake forms and data structures that capture new hire payroll and benefits information with zero tolerance for ambiguity.
• Conduct rigorous testing of experimental payroll rules and benefits configurations inside staging environments, confirming stability before production promotion.
• Author detailed documentation for every edge case related to salary adjustments, bonus calculations, tax withholding variations, and global policy deviations.
• Partner with Finance leadership to resolve complex pay discrepancies and to validate the logic behind time off accrual calculations and balances.
• Implement and update benefit plan configurations to accurately reflect current employee coverage, eligibility status, and evolving regulatory requirements.
• Verify audit trails for all compensation adjustments to uphold strict regulatory compliance and maintain robust internal controls.
• Optimize onboarding sequences to guarantee that payroll and benefits activation occurs seamlessly, without any service interruptions or delays to the employee experience.
• Collaborate with headcount planning, organizational design, and compensation budgeting partners to align strategic people plans with cost structures and financial forecasts.
• Serve as the technical liaison for the Pigment App, ensuring that payroll and benefits logic is translated correctly into actionable application workflows.
• Drive process improvements that reduce manual intervention and increase the reliability of payroll and benefits operations across diverse jurisdictions.
• Monitor system outputs to detect anomalies early, escalating and resolving issues before they impact employee compensation or benefits.
• Support the change management lifecycle for system-driven payroll and benefits updates, ensuring smooth adoption across global teams.
• Maintain a detailed understanding of compensation structures, tax regulations, and global payroll constraints to inform system configuration and business decisions.
• Act as a subject matter expert for internal stakeholders, clarifying payroll and benefits workflows and resolving inquiries with precise data.

Requirements

You must bring a minimum of three years of payroll processing experience within a fast scaling, high growth environment.

You need hands on familiarity with Hibob and similar HRIS platforms to test, validate, and deploy workflow changes efficiently and accurately.

You should understand compensation structures, tax regulations, and global payroll constraints across different employment models and jurisdictions.

You must demonstrate strong attention to detail when handling sensitive employee data and confidential information, maintaining the highest standards of security and compliance.

You must be capable of managing multiple priorities in a dynamic environment while maintaining accuracy and meeting strict deadlines.

You should possess strong analytical skills to diagnose issues, interpret payroll and benefits data, and propose effective solutions.

You must communicate effectively in written and verbal formats, translating complex topics into clear guidance for cross functional partners.

You should be comfortable working within a fast paced, high growth SaaS environment where processes evolve rapidly and adaptability is essential.

Nice to have

Prior experience with benefits administration platforms and compliance documentation.

Working knowledge of payroll tax filings, reporting requirements, and statutory obligations.

Familiarity with change management practices for system driven payroll and benefits updates.

Practical notes

All information in this page reflects the current draft. Please review carefully before proceeding with your application.