Lube Tech - Cumming

About the role

As a Lube Technician at Piedmontlube in Cumming, Georgia, you will play a vital role in ensuring that our customers' vehicles operate smoothly and efficiently. This position involves performing routine maintenance services, including oil changes and fluid checks, while providing exceptional customer service. You will work in a fast-paced environment, collaborating with a team of skilled professionals dedicated to delivering high-quality automotive care. If you are about cars and enjoy hands-on work, this opportunity is perfect for you.

Key facts

What you'll do

• Conduct thorough oil changes and fluid replacements for various vehicle makes and models, ensuring adherence to manufacturer specifications.
• Perform inspections on vehicles to identify any potential issues and recommend necessary repairs or maintenance services to customers.
• Maintain accurate records of services performed, including oil types used and mileage, to ensure proper tracking of customer vehicle history.
• Assist in the management of inventory, including ordering and restocking oil and other essential supplies to ensure the shop is well-equipped.
• Provide exceptional customer service by communicating effectively with clients about their vehicle needs and addressing any questions or concerns they may have.
• Collaborate with team members to maintain a clean and organized workspace, adhering to safety protocols and company standards.
• Stay updated on the latest automotive technologies and maintenance techniques to provide the best service possible.
• Participate in ongoing training and development opportunities to enhance your skills and knowledge in the automotive field.
• Assist in the training of new staff members, sharing your expertise and best practices to foster a supportive work environment.
• Troubleshoot minor mechanical issues and perform basic repairs as needed, escalating more complex problems to senior technicians.
• Ensure compliance with environmental regulations regarding the disposal of oil and other hazardous materials.
• Engage with customers to build lasting relationships, encouraging repeat business and referrals through excellent service.

Requirements

• High school diploma or equivalent; additional automotive training or certification is a plus.
• A minimum of 1-2 years of experience in automotive maintenance or a related field is preferred.
• Strong understanding of automotive systems and components, particularly in relation to lubrication and fluid maintenance.
• Ability to work in a fast-paced environment while maintaining attention to detail and quality.
• Excellent communication skills, both verbal and written, to effectively interact with customers and team members.
• Strong problem-solving skills and the ability to work independently as well as part of a team.
• Valid driver's license with a clean driving record; the ability to operate various types of vehicles is essential.
• Willingness to work flexible hours, including weekends, to meet the needs of the business.
• Basic computer skills for record-keeping and inventory management.

Nice to have

• ASE certification or equivalent automotive certification is highly desirable.
• Experience with specific automotive brands or models can be advantageous.
• Familiarity with automotive diagnostic tools and equipment.
• Previous customer service experience in an automotive setting is a plus.
• Bilingual skills can enhance communication with a diverse customer base.

Skills & tools

• Proficiency in using hand tools and diagnostic equipment commonly found in automotive service environments.
• Knowledge of safety procedures and regulations related to automotive maintenance and repair.
• Familiarity with inventory management systems and point-of-sale software.
• Strong mechanical aptitude and the ability to learn new technologies quickly.
• Customer relationship management skills to enhance customer satisfaction and loyalty.

Practical notes

• This position is based in Cumming, Georgia, and requires a full-time commitment.
• The work environment is typically indoors in a service shop, with exposure to various automotive fluids and chemicals.
• Candidates must be able to lift heavy objects and stand for extended periods.
• Opportunities for advancement within the company may be available for high-performing employees.
• Interested applicants can apply through the Piedmontlube career portal at [Piedmontlube Careers](https://piedmontlube.bamboohr.com/careers/246).

Join Piedmontlube as a Lube Technician and contribute to our mission of providing top-notch automotive services while growing your career in the automotive industry!