Account Engagement Specialist

About the role

<div class="content-intro"><p><strong>About Payoneer</strong></p> <p>Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.</p> <p>By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.</p></div><h3>Account Engagement Specialist, EMEA</h3> <h4>Role Summary</h4> <p>You'll own a large portfolio of SMB and professional business customers across EMEA, driving growth through a 1-to-many, outbound-led engagement model. Working closely with Product, Marketing, and Operations, you'll build multi-channel outreach strategies, manage the full growth pipeline from prospecting to close, and identify cross-sell and upsell opportunities across top and mid-tail accounts. You'll combine strong commercial instincts with a data-driven approach, translating customer insight into go-to-market strategy. The listing location is Remote, Poland.

Key facts

What you'll do

• <div class="content-intro"><p><strong>About Payoneer</strong></p> <p>Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy.
• We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.</p> <p>By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.</p></div><h3>Account Engagement Specialist, EMEA</h3> <h4>Role Summary</h4> <p>You'll own a large portfolio of SMB and professional business customers across EMEA, driving growth through a 1-to-many, outbound-led engagement model.
• Working closely with Product, Marketing, and Operations, you'll build multi-channel outreach strategies, manage the full growth pipeline from prospecting to close, and identify cross-sell and upsell opportunities across top and mid-tail accounts.
• You'll combine strong commercial instincts with a data-driven approach, translating customer insight into go-to-market strategy.
• This is a fast-paced, entrepreneurial role for someone who thrives on high-volume outreach and building long-term client partnerships.</p> <p>Hybrid</p> <p>Full-time</p> <h4>What You'll Do</h4> <ul> <li>Manage and grow a large portfolio of existing client relationships, building long-term partnerships with top and mid-tail customers.</li> <li>Proactively expand relationships to drive retention, cross-sell, and upsell through tailored engagement strategies.</li> <li>Perform outbound outreach, including cold calls, to activate customers and create commercial opportunities.</li> <li>Design and execute multi-channel strategies to reach large customer segments at the right lifecycle moment.</li> <li>Own the growth pipeline end-to-end, from outreach and opportunity creation through deal execution and closing.</li> <li>Partner with Product and Marketing, feeding back on product gaps and influencing the roadmap.</li> <li>Build growth plans cross-functionally, improving the end-to-end customer experience.</li> <li>Lead educational initiatives (webinars, workshops) and represent Payoneer at industry events to drive engagement.</li> </ul> <h4>Who You Are</h4> <ul> <li>2+ years of experience in account management, sales, or business development.</li> <li>Fluent in English and Turkish.</li> <li>Bachelor's degree, preferably in business or industrial engineering.</li> <li>Strong analytical skills, with experience building business cases and financial models.</li> <li>Excellent written and verbal communication skills; able to present business cases to stakeholders.</li> <li>Track record of meeting and exceeding business targets.</li> <li>Comfortable making decisions and driving results in a fast-changing, high-pressure environment.</li> <li>Experience with CRM platforms (e.g., Salesforce) and sales reporting is a plus.</li> <li>High-volume outbound outreach experience is a plus.</li> <li>Additional languages beyond English and Turkish are a strong advantage.</li> </ul><div class="content-conclusion"><p><strong><span data-contrast="auto">The Payoneer Ways of Working</span></strong><span data-ccp-props="{"335559738":240,"335559739":0}"> </span></p> <p style="line-height: 1;"><strong><span data-contrast="auto">Act as our customer's partner on the inside</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Learning what they need and creating what will help them go further.</span></em><span data-ccp-props="{"335559739":0}"> </span></p> <p><strong><span data-contrast="auto">Do it.
• Own it.</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Being fearlessly accountable in everything we do.</span></em><span data-ccp-props="{"335559739":0}"> </span&gt

Requirements

• We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.</p> <p>By taking the complexity out of the financial workflows-including everything from global payments and compliance to multi-currency and workforce management, to providing working capital and business intelligence-we give businesses the tools they need to work efficiently worldwide and grow with confidence.</p></div><h3>Account Engagement Specialist, EMEA</h3> <h4>Role Summary</h4> <p>You'll own a large portfolio of SMB and professional business customers across EMEA, driving growth through a 1-to-many, outbound-led engagement model.
• This is a fast-paced, entrepreneurial role for someone who thrives on high-volume outreach and building long-term client partnerships.</p> <p>Hybrid</p> <p>Full-time</p> <h4>What You'll Do</h4> <ul> <li>Manage and grow a large portfolio of existing client relationships, building long-term partnerships with top and mid-tail customers.</li> <li>Proactively expand relationships to drive retention, cross-sell, and upsell through tailored engagement strategies.</li> <li>Perform outbound outreach, including cold calls, to activate customers and create commercial opportunities.</li> <li>Design and execute multi-channel strategies to reach large customer segments at the right lifecycle moment.</li> <li>Own the growth pipeline end-to-end, from outreach and opportunity creation through deal execution and closing.</li> <li>Partner with Product and Marketing, feeding back on product gaps and influencing the roadmap.</li> <li>Build growth plans cross-functionally, improving the end-to-end customer experience.</li> <li>Lead educational initiatives (webinars, workshops) and represent Payoneer at industry events to drive engagement.</li> </ul> <h4>Who You Are</h4> <ul> <li>2+ years of experience in account management, sales, or business development.</li> <li>Fluent in English and Turkish.</li> <li>Bachelor's degree, preferably in business or industrial engineering.</li> <li>Strong analytical skills, with experience building business cases and financial models.</li> <li>Excellent written and verbal communication skills; able to present business cases to stakeholders.</li> <li>Track record of meeting and exceeding business targets.</li> <li>Comfortable making decisions and driving results in a fast-changing, high-pressure environment.</li> <li>Experience with CRM platforms (e.g., Salesforce) and sales reporting is a plus.</li> <li>High-volume outbound outreach experience is a plus.</li> <li>Additional languages beyond English and Turkish are a strong advantage.</li> </ul><div class="content-conclusion"><p><strong><span data-contrast="auto">The Payoneer Ways of Working</span></strong><span data-ccp-props="{"335559738":240,"335559739":0}"> </span></p> <p style="line-height: 1;"><strong><span data-contrast="auto">Act as our customer's partner on the inside</span></strong><span data-ccp-props="{"335559739":0}"> <br></span><em><span data-contrast="auto">Learning what they need and creating what will help them go further.</span></em><span data-ccp-props="{"335559739":0}"> </span></p> <p><strong><span data-contrast="auto">Do it.

About Payoneer

Founded in 2005, Payoneer is the global financial platform that removes friction from doing business across borders, with a mission to connect the world's underserved businesses to a rising global economy. We're a community with over 2,500 colleagues all over the world, working to serve customers, and partners in over 190 countries and territories.