Business Development Representative - San Francisco

About the role

As a Business Development Representative at Parloa, you will be a vital contributor to our growth efforts across North America. Your primary responsibility will be to identify and develop new business opportunities by engaging potential enterprise clients and expanding our customer base. This on-site role involves working closely with our revenue growth team and enterprise account executives to create and execute outreach strategies that generate qualified leads and foster long-term relationships. You will play a key part in shaping our sales pipeline, ensuring predictable and scalable revenue streams, and supporting the company's mission to revolutionize customer interactions through advanced conversational AI technology.

Key facts

What you'll do

• Collaborate with the revenue growth team and enterprise account executives to develop and implement strategies for revenue expansion across North America.
• Conduct research to identify new market segments and potential enterprise clients that could benefit from Parloa's conversational AI solutions.
• Create targeted outbound outreach sequences, including personalized emails and calls, to engage prospective clients effectively.
• Manage and nurture a sales pipeline by generating outbound leads, qualifying prospects, and maintaining consistent follow-up activities.
• Build strong relationships with potential clients by understanding their business needs, challenges, and objectives, and communicating how Parloa's platform can deliver measurable value.
• Conduct outreach via phone calls, emails, and other communication channels to introduce Parloa's offerings and schedule meetings with interested prospects.
• Demonstrate the value proposition of Parloa's conversational AI solutions by sharing relevant insights, case studies, and ROI data.
• Track outreach activities, update CRM records, and analyze engagement metrics to optimize outreach strategies and improve conversion rates.
• Work closely with internal teams to ensure a smooth transition from lead generation to deal closing, providing feedback and insights to refine sales processes.
• Stay informed about industry trends, competitive landscape, and emerging market opportunities to continuously improve outreach efforts.
• Participate in regular team meetings, training sessions, and strategy discussions to align efforts and share best practices.
• Contribute to a collaborative team environment focused on achieving growth targets and expanding Parloa's market presence.
• Maintain a high level of professionalism and enthusiasm when engaging with prospects, representing Parloa's brand positively.
• Meet or exceed individual and team sales targets, supporting the overall revenue goals of the company.

Requirements

• Bachelor's degree from an accredited university or college.
• 1 to 2 years of experience in a sales, business development, or outbound prospecting role, preferably within SaaS or technology sectors.
• Proven ability to create and execute outbound outreach sequences with personalized messaging tailored to different client segments.
• Excellent written and verbal communication skills, with the ability to articulate complex solutions clearly and persuasively.
• Comfortable making cold calls and engaging prospects through various communication channels.
• Skilled at networking within complex enterprise environments and building rapport with decision-makers.
• Highly organized with the ability to manage multiple prospects, tasks, and priorities simultaneously.
• Demonstrates a proactive attitude, self-motivation, and a strong desire to achieve and exceed targets.
• Eager to learn, receptive to coaching, and adaptable to a fast-paced, evolving environment.
• Capable of working independently while also collaborating effectively within a team.
• Knowledge of sales tools such as LinkedIn Sales Navigator, Salesforce, Outreach, Vidyard, Seamless, Apollo, or Zoominfo is a plus.
• Familiarity with SaaS solutions or conversational AI technologies is advantageous but not required.
• Ability to work in a fast-paced environment and handle rejection professionally.
• Strong problem-solving skills and a customer-centric mindset.

Nice to have

• Experience with sales automation tools like Outreach, Apollo, or similar platforms.
• Prior experience working in a startup or high-growth company environment.
• Knowledge of the conversational AI industry or related technology sectors.
• Existing network within enterprise markets or relevant industry contacts.
• Ability to adapt messaging and outreach strategies based on market feedback.

Skills & tools

• LinkedIn Sales Navigator
• Salesforce
• Outreach
• Vidyard
• Seamless
• Apollo
• Zoominfo

Practical notes

Parloa is an e-verify employer in the USA. We are committed to maintaining high standards of data protection and compliance, including GDPR and ISO 27001. This role offers a salary range of $80,000 - $108,000 USD, which includes on-target earnings (OTE). We value diversity and are an equal opportunity employer, welcoming applicants from all backgrounds and experiences. The position is on-site, based in San Francisco, and requires working at the office location. We encourage candidates who are motivated to grow professionally and contribute to our mission of transforming customer interactions through innovative AI solutions.