Technical Program Manager

About the role

This role guides software delivery for Palantir by partnering with engineers and product leaders. The position translates product vision into tracked execution and keeps teams aligned. Success is defined by stable projects and high-quality shipped products.

Operations teams keep a business running smoothly. They manage processes, vendors, and logistics across the company. The work includes planning, coordination, and continuous improvement. Strong operators are organized, pragmatic, and comfortable with change. Operations teams run on routines, checklists, and clear escalation paths. Most companies expect operators to document what they do so anyone can step in.

Key facts

What you'll do

Technical goals are synthesized from product vision and mapped into granular team tasks so the focus sharpens for the field.

The complete state of every project is maintained so issues are preempted and kept from steering work off-course.

Cross-team collaboration is enhanced by interpreting expert discussions and resolving miscommunication to align around shared objectives.

Customer-facing engineering teams receive support for implementation, rollout, and operation of products in production.

Requirements

Relevant technical degree or experience in a software-related field such as Systems Engineering, Computer Science, or Computer Engineering is required.

At least 2 years of project or program management experience in a fast-paced or dynamic context is required.

Demonstrated success managing complex software development projects for an enterprise software company or startup is required.

An ability to engage in technical discussion and learn technical concepts is required.

Sound judgment and composure under high pressure are required.

A creative approach to project management using lightweight frameworks for rapid iteration is required.

Strong relationships with customer-facing teams and high empathy for end-users are required.

Detail-oriented execution and strict adherence to product quality standards are required.

The capacity and willingness to obtain a US security clearance at the Secret designation or higher is required.

Practical notes

Work is primarily onsite at offices to foster connectivity and innovation, with some teams offering hybrid options. Certain roles may be remote within the employed state. Typical interview steps

Operations interviews usually include a process scenario, an analytics question, and behavioral rounds. Candidates may be asked to improve a workflow or plan an event. Attention to detail and clear communication are tested throughout. Interviewers often ask how you would fix a process that is failing. Walking through diagnosis, a plan, and measurement is the winning structure.

Good to know

The role relies on structured frameworks and lightweight methods to enable fast software cycles.

General tools for data-driven decisions and operations include platforms that integrate analytics and visualization.

Professional interactions emphasize clarity, precision, and continuous improvement in delivery practices.

Collaboration across functions is central to unblocking engineering and meeting customer needs.

Technical Program Managers support high-stakes products used in critical domains such as healthcare and public safety.

Questions to ask

Worth asking in any interview: how the team measures success, who the role works with daily, what the onboarding looks like, and what the company is trying to achieve this year. Asking what past hires did well is a strong final question. Keep the list short and pick the questions that matter most to you.

Career growth

Operations careers grow from coordinator to manager, director, and chief operating officer roles. Some people specialize in supply chain, facilities, or program management. Success depends on reliability and on improving the systems you own. Operations careers reward reliability and continuous improvement. Operators who quantify the impact of their fixes move into leadership fastest.