Business Development Representative

About the role

Navan is seeking an ambitious professional to join our high-growth sales team in London. This role is designed for individuals who own the entire inbound lifecycle from first contact to qualified opportunity. You will be responsible for managing a high volume of inbound leads while collaborating closely with marketing to refine and optimize our sales playbook. This position provides a clear pathway to develop your skills in a fast-paced, data-driven environment. You will work alongside cross-functional partners to ensure that our inbound strategy remains aligned with broader business goals. Success in this role requires a proactive mindset and the ability to rapidly convert interest into meaningful engagement. You will be a key driver of pipeline generation and a critical bridge between marketing efforts and revenue creation.

Key facts

What you'll do

• Qualify inbound leads generated by marketing efforts to support the wider sales organization through structured discovery and needs analysis.
• Partner with Account Executives to formulate strategies for prospect and account development by sharing insights and feedback from early conversations.
• Work with demand generation and cross-functional teams to improve inbound strategy by testing new messaging and identifying high-performing content.
• Manage your book of business using SFDC, Outreach, Zoominfo, and Sales Navigator to maintain accurate records and track every interaction.
• Monitor performance metrics and use data to inform your daily decision-making, adjusting tactics based on what drives the highest conversion.
• Create and test your own content to reach potential clients, experimenting with subject lines, value propositions, and call-to-action variations.
• Achieve and exceed your established weekly and monthly sales targets by consistently engaging with leads and moving them efficiently through the funnel.
• Coordinate with internal stakeholders to ensure timely responses and seamless handoffs from marketing to sales for hot leads.
• Leverage technology tools to automate repetitive tasks and focus your energy on high-value conversations with qualified prospects.
• Act as the first point of contact for inbound inquiries, representing Navan with professionalism and clarity in every interaction.
• Identify patterns in lead behavior and communicate findings to the wider sales team to support continuous improvement of the funnel.
• Maintain a disciplined follow-up routine to ensure no opportunity falls through the cracks due to timing or oversight.

Requirements

• Minimum 1 year of total work experience across any industry or role to demonstrate professional maturity and reliability.
• At least 6 months of experience in market development, business development, or a related field to show foundational sales or growth exposure.
• Ability to thrive in a high-volume, time-sensitive environment where multiple priorities require immediate attention and quick adaptation.
• Strong organizational skills and the ability to prioritize tasks effectively to manage a large number of leads without missing key touchpoints.
• Excellent communication skills with the ability to tell compelling stories through written, verbal, and visual formats to engage diverse audiences.
• Professional business acumen and an articulate communication style that reflects confidence and credibility with enterprise-level stakeholders.
• Positive, resilient, and collaborative team-player mindset that contributes to a healthy, supportive, and results-focused sales culture.
• Bachelor's degree is preferred as evidence of foundational knowledge and commitment to professional growth.
• Familiarity with CRM platforms and sales engagement tools is essential for accurate data management and reporting.
• Willingness to adhere to Navan's standards for ethical sales practices and compliance in all customer interactions.
• Commitment to working from the London office four days per week to maintain team cohesion and collaboration.
• Availability to start within a reasonable timeframe and ramp up quickly with support from training and onboarding resources.

Nice to have

• Preference will be given to candidates who have previously worked in a B2B SaaS or technology sales environment.
• Experience with outbound prospecting or cold outreach techniques that can be adapted to inbound scenarios.
• Knowledge of sales analytics and dashboard interpretation to support data-driven adjustments in real time.
• Exposure to enterprise-level selling, including managing stakeholder maps and understanding complex buying committees.
• Familiarity with coaching or mentoring peers, demonstrating leadership potential within the sales function.

Practical notes

Navan requires employees to work from the office four days per week, and this schedule is non-negotiable for this role. The company provides comprehensive benefits including healthcare, insurance, retirement savings programs, equity plans, flexible time off, and paid parental leave to support long-term wellbeing. Legitimate recruiters will only contact you via @navan.com, @navan.tech, or @talent.navan.com email addresses, and any communication outside these domains should be treated with caution. If you require disability-related accommodations during the application process, contact talent-accommodations@navan.com to discuss reasonable adjustments. Applications must be submitted in a timely manner, and only candidates who meet the stated requirements will be contacted for the next steps.