Steering & Planning Associate

About the role

Become a vital member of the Payments team at N26, where you will play a crucial role in shaping segment strategies and overseeing the execution of significant initiatives. In this position, you will serve as the key liaison between product teams and both internal and external stakeholders, ensuring that projects are delivered successfully and meet their intended objectives.

Key facts

What you'll do

• Act as the primary contact for all matters related to the Payments domain, engaging with various internal teams and external partners.
• Collaborate daily with departments such as Product, Technology, Data, Compliance, Legal, Finance, Operations, and Marketing to ensure alignment and project success.
• Oversee the comprehensive development of strategic projects related to payment systems, ensuring they are executed efficiently and effectively.
• Cultivate and manage relationships with external vendors, ensuring their performance aligns with established service level agreements (SLAs).
• Conduct thorough analyses of payment data to uncover growth opportunities and monitor product performance metrics.
• Play an active role in formulating Payments Objectives and Key Results (OKRs) and contribute to the long-term strategic planning of the Payments roadmap.
• Execute both quantitative and qualitative analyses to enhance profit and loss (P&L) outcomes and increase transaction volumes.
• Facilitate communication and collaboration among cross-functional teams to drive project timelines and deliverables.
• Prepare and present findings and recommendations to senior management and stakeholders to inform decision-making processes.
• Identify potential risks and develop mitigation strategies to ensure project continuity and success.
• Stay updated on industry trends and regulatory changes that may impact payment operations and strategies.
• Support the implementation of innovative payment solutions that enhance customer experience and drive business growth.

Requirements

• A minimum of three years of relevant experience in the fintech sector, banking, consulting, or startup environments, particularly with a focus on payment systems.
• A bachelor's degree in Finance, Accounting, Economics, Business Management, Mathematics, or a related discipline from a reputable institution.
• Proven track record of leading data-driven projects that span multiple functions and teams.
• Experience in managing projects and coordinating with third-party vendors effectively.
• Proficient in SQL, enabling independent data extraction and the generation of actionable insights.
• Strong project management capabilities, particularly in relation to large-scale implementations.
• Excellent command of the English language, both spoken and written.
• Familiarity with utilizing AI tools to enhance daily workflows and improve efficiency.

Nice to have

• Direct leadership experience in EU banking payment projects, showcasing an understanding of the regulatory landscape.
• Experience in developing payment rail systems, contributing to innovative payment solutions.
• Background in monitoring profit and loss (P&L) statements and key performance indicators (KPIs) to drive business performance.

Skills & tools

• Proficiency in SQL for data management and analysis.
• Expertise in data visualization techniques to present insights effectively.
• Strong project management skills to oversee complex initiatives.
• Ability to manage stakeholder relationships and ensure effective communication across teams.
• Competence in financial analysis to support strategic decision-making.

Practical notes

• N26 offers a range of benefits, including a personal development budget, a work-from-home allowance, fitness memberships, language learning applications, and support for public transportation costs.
• Employees enjoy a premium N26 bank account subscription, with additional subscriptions available for friends and family members.
• Annual leave increases by one day for each year of service, promoting work-life balance.
• Relocation assistance and visa sponsorship are provided for candidates who require it, ensuring a smooth transition to Berlin.
• N26 is committed to being an equal opportunity employer and offers accommodations during the application process. Interested candidates can reach out via candidate.exp@n26.com for support.

About the company

A Berlin based fintech and neobank operates across SEPA countries. Founded in 2013 by Rocket Internet, the company was once called Papayer GmbH and Number26 GmbH. Now named N26 Bank SE, it serves under the N26 brand. Business focuses on digital banking in multiple EU member states. Strong ties exist with Rocket Internet in the early foundation phase. Current headquarters remain in Berlin, supporting cross border financial services within the Single Euro Payments Area.