Director, Financial & Corporate Communications

About the role

The Director, Financial & Corporate Communications owns Motive's financial narrative and shapes how the company communicates its business performance and long-term value creation. This role leads the development and execution of high-impact communications across corporate, financial, and internal channels. It is responsible for crafting and protecting the corporate brand and financial story, ensuring consistent and compelling messaging for all key stakeholders, including media, investors, employees, shareholders, and partners. The position supports and executes corporate PR strategy with a focus on executive visibility, crisis and reputation management, and media and investor engagement. This role is critical in translating complex financial strategy into clear messaging for internal and external audiences.

Key facts

What you'll do

Support and execute the company's corporate PR strategy, including executive visibility for CEO and CFO, crisis and reputation communications, and media and investor engagement.

Draft and own press releases, media statements, executive quotes, investor and shareholder messaging, and other external materials.

Develop and execute strategies to raise visibility through earned media, owned channels, awards, speaking opportunities, and more.

Advise internal and external stakeholders on communication strategy and positioning.

Coordinate messaging and plans across teams, including Finance, Investor Relations, Legal, Marketing, International teams, executive team, and more.

Serve as a strategic liaison and manage day-to-day coordination with PR agencies.

Travel up to 15% required.

Partner closely with Finance, Investor Relations, and Legal teams to lead communications strategies for major financial announcements and corporate milestones.

Draft and refine internal and external financial materials, shareholder messaging, FAQs, and internal briefing docs.

Ensure financial messaging is accurate, consistent, and aligned with broader corporate communications.

Monitor and assess crises and issues that may impact corporate reputation, providing real-time counsel and communication plans.

Develop and maintain messaging frameworks and holding statements for high-risk or sensitive scenarios.

Lead cross-functional alignment for rapid response communications when needed, ensuring consistency and control across channels.

Work with cross-functional teams to lead and oversee issues and reputation management plans and support.

Establish playbooks and protocols for risk mitigation and incident response preparedness.

Develop and manage internal communications plans that keep employees informed, inspired, and aligned on corporate and financial news and updates.

Draft executive communications, manage content for All-Hands meetings, and lead internal message development around key corporate and financial initiatives.

Manage change management and executive communications for c-level executives.

Requirements

15+ years of experience in corporate communications and public relations with a specific focus on corporate, financial communications and issues and reputation management. B2B and public company experience required.

Proven experience supporting high-growth technology companies through major funding, scale, or pre-IPO phases.

Experience turning complex financial strategy into clear messaging for internal and external audiences.

Demonstrated strength in media relations, with experience building and maintaining relationships with business and financial journalists.

Proven experience working in both in-house and PR agency environments.

Familiarity with M&A communications and corporate transaction-related work.

Strong crisis communications and issues management experience.

Track record of collaborating effectively with cross-functional partners and agency teams.

Excellent written and verbal communication skills, with the ability to translate complex information into clear, credible messaging for diverse audiences.

Strong critical thinking skills and comfort operating in a fast-paced, deadline-driven environment, managing multiple priorities simultaneously.

Bachelor's degree in Communications, Public Relations, Journalism, or a related field. Advanced degree is a plus.

Strong relationships with Executives, Finance, Investor Relations, and Legal will be crucial to ensure alignment, compliance, and impact across all communications.

Comfort using AI-enabled tools to support messaging development, media and issues analysis, and reputational risk assessment, with sound judgment around appropriate use.

Willingness to work in a hybrid model alongside key executives in our San Francisco, CA office or work from New York City, NY with the ability to travel.

Practical notes

Hours: Full-time

Travel: Up to 15% required

Visa: The applicant must be authorized to receive and access those commodities and technologies controlled under U.S. Export Administration Regulations.

Deadlines: All job postings are for existing vacancies. Please note; some interviews or new-hire training sessions may be held in person at one of our global offices.