Marketing Operations Manager

About the role

MongoDB is seeking a Marketing Operations Manager to take ownership of the strategic oversight and daily execution of our marketing operations infrastructure. This role is centered on the optimization, governance, and enhancement of our core operational platforms, specifically Adobe Workfront and Adobe Experience Manager (AEM) Assets. The position holder will be responsible for ensuring these systems operate as reliable engines supporting the broader marketing organization. You will manage the lifecycle of marketing workflows and digital assets from initial request to final execution and reporting. Success in this role will be defined by your ability to drive efficiency, scalability, and alignment between technology and business goals. The candidate will act as a key steward of our marketing technology stack, ensuring data integrity and process consistency. You will foster a culture of continuous improvement and adoption across all marketing teams utilizing these platforms.

Key facts

What you'll do

• Administer, configure, and maintain Adobe Workfront, AEM Assets, and Jira to support complex marketing initiatives and campaigns.
• Design, document, and enforce governance policies, usage standards, and operational best practices for all workflow and asset management activities.
• Develop and manage a strategic product roadmap for Workfront and AEM Assets, identifying opportunities for automation, optimization, and AI-enhanced workflows.
• Elicit, analyze, and translate business requirements from marketing and cross-functional partners into scalable system configurations and process solutions.
• Partner with Change Management and Enablement teams to drive user adoption through training, communications, and ongoing support programs.
• Oversee end-to-end system enhancements, configurations, and updates in direct support of evolving business priorities and objectives.
• Monitor platform performance metrics, gathering feedback to recommend and implement improvements that enhance user experience and efficiency.
• Facilitate integrations between Workfront, AEM Assets, and the wider MarTech ecosystem to ensure seamless data flow and operational continuity.
• Serve as the primary technical liaison for Adobe Workfront and AEM Assets, providing expert-level support and guidance to stakeholders.
• Conduct regular audits of system configurations, content, and processes to ensure compliance with established standards and data integrity.
• Lead initiatives to streamline creative and campaign management processes using the capabilities of Workfront and AEM Assets.
• Define and track key performance indicators for the marketing operations function, using data to inform decision-making and process adjustments.
• Collaborate with IT and security teams to ensure all system implementations adhere to organizational policies and security protocols.
• Mentor and support other team members on best practices for utilizing the workflow and asset management platforms effectively.

Requirements

• 3 to 5 years of direct experience managing Adobe Workfront and AEM Assets, including system design, configuration, and governance.
• In-depth understanding of the features, functionalities, and best practices associated with Workfront and AEM Assets.
• Proven experience working with Marketing and cross-functional teams to implement scalable workflow and asset management solutions.
• Ability to convert complex business needs into effective system configurations and optimized process enhancements.
• Excellent communication and stakeholder management abilities to interact effectively with senior leadership and technical teams.
• Detail-oriented with a proactive and structured approach to system management, administration, and continuous improvement.
• Strong analytical skills to assess system performance and identify opportunities for automation and efficiency gains.
• Demonstrated ability to manage multiple priorities and projects in a fast-paced, dynamic environment.

Nice to have

• Certification in Adobe Workfront (Core Developer Professional/Expert preferred; Project Manager Professional also valued).
• Experience with Jira management and administration.
• Familiarity with system integrations, APIs, or data flows within a MarTech environment.
• Knowledge of AI-driven workflow automation or enhancements in digital asset management.
• Experience supporting user adoption and enablement initiatives in large, complex organizations.

Practical notes

This is a Hybrid working model role based in Cork, Ireland and Dublin, Ireland. MongoDB is open to providing accommodations for individuals with disabilities during the application and interview process. If you require assistance, please notify your recruiter. MongoDB is an equal opportunity employer.

Req ID: 2273458833