Commercial Growth Account Executive

About the role

MongoDB is looking for a driven Associate Commercial Growth Account Executive to join our team. In this position, you will focus on identifying new workloads within existing accounts that are already utilizing our Database as a Service, Atlas. Your goal will be to enhance customer understanding of our platform's evolving features and support them throughout their journey to ensure higher adoption and satisfaction. You will act as a trusted advisor, guiding strategic expansion within your portfolio by uncovering untapped potential and aligning internal solutions with client business objectives. This role requires a proactive mindset and the ability to translate technical product capabilities into clear business outcomes for diverse industries. You will work closely with internal stakeholders to ensure a seamless customer experience from onboarding through to maturity. Success in this position is defined by your ability to drive measurable growth in account penetration and retention.

Key facts

What you'll do

• Uncover latent demand for Atlas by analyzing usage patterns and identifying adjacent departments or new application verticals within existing client landscapes.
• Champion the evolution of MongoDB's developer data platform by articulating how new capabilities solve complex business problems for modern application teams.
• Serve as the primary point of contact for addressing day-to-day questions and strategic concerns, ensuring customers derive maximum value from their deployment.
• Cultivate executive-level relationships that provide visibility into organizational priorities and decision-making processes, aligning MongoDB's roadmap with client goals.
• Apply a disciplined, data-led methodology to prioritize target segments and tailor engagement strategies across a range of industry sectors.
• Collaborate with solutions engineering and customer success teams to build compelling business cases that justify platform expansion and renewal.
• Monitor competitive dynamics and market trends to adjust selling strategies and maintain MongoDB's position as the leading database for innovation.
• Leverage qualitative and quantitative insights to forecast pipeline accurately and demonstrate clear revenue impact for the growth portfolio.
• Guide customers through adoption best practices, ensuring they utilize features effectively to achieve faster time-to-value and long-term success.
• Act as an internal advocate for the customer, ensuring feedback loops are established to influence product enhancements and support policies.
• Drive the creation of tailored outreach campaigns designed to stimulate trial, activation, and expansion within identified account ecosystems.
• Document all customer interactions and outcomes meticulously to maintain a clear audit trail and enable continuous improvement of engagement tactics.

Requirements

• Minimum of 1 year of sales experience, ideally in database or software sales.
• Proven track record of achieving or surpassing targets in a competitive setting (top 10% performer).
• Energetic, enthusiastic, and team-oriented attitude.
• Strong verbal and written communication skills.
• Experience with a quota and commission-based structure.
• Bachelor's degree or equivalent professional experience.
• Native Arabic speaker.
• High emotional intelligence, willingness to learn, and a desire to grow a career at MongoDB.

Nice to have

• Knowledge of databases, developer personas, and open-source technologies.
• Familiarity with sales tools such as Salesforce.com, Outreach, and Chorus.ai.

Practical notes

• Hybrid working model.
• MongoDB is committed to providing reasonable accommodations for individuals with disabilities during the application and interview process. Please inform your recruiter if you require assistance.
• MongoDB is an equal opportunity employer.

This role is part of the Commercial Growth team and is focused on maximizing the value of existing customer relationships in the EMEA region. The successful candidate will report to the Commercial Growth leadership and work in close collaboration with cross-functional partners to execute on strategic growth initiatives. You will be expected to operate with a high degree of autonomy while adhering to strict standards of professionalism and integrity. The position demands resilience in the face of complex sales cycles and the ability to manage multiple priorities in a fast-paced environment. You will be responsible for maintaining a deep understanding of MongoDB's product suite and communicating its relevance to technical and non-technical stakeholders alike. This includes staying up to date with the latest releases, features, and competitive differentiators to ensure the messaging is always current and compelling. You will use this knowledge to educate prospects and internal teams, positioning MongoDB as the essential platform for data-driven enterprises.

The day-to-day responsibilities involve a significant amount of outreach via email, phone, and virtual meetings to engage with technical influencers and decision-makers. You will need to be comfortable navigating complex organizational charts and building rapport quickly with senior leaders. Your work will involve analyzing customer data to identify trends, gaps, and opportunities for growth. You will translate these insights into actionable plans that are tracked through your CRM pipeline. This role requires a consultative approach where you act as a trusted advisor rather than a transactional seller. You will be measured on your ability to move opportunities through the sales funnel and convert interest into expansion revenue.

Proficiency in using sales technology stacks is essential, as you will be expected to log activities, update records, and maintain forecast accuracy. You should be comfortable working in a matrixed environment where priorities can shift based on market demands and company objectives. The ability to adapt quickly and learn new concepts is critical for success in this role. You will be working alongside experienced professionals who will mentor you in best practices for enterprise selling. This is an opportunity to accelerate your career growth by taking ownership of significant accounts and driving tangible results. The role is designed for a self-motivated individual who thrives on challenge and is passionate about helping customers achieve their digital transformation goals.

Success in this position is not just about hitting numerical quotas but also about building long-term relationships that foster trust and loyalty. You will be instrumental in ensuring that customers see MongoDB as a strategic partner invested in their success. The role requires a balance of strategic thinking and operational execution to deliver results consistently. You will be expected to contribute to the broader goals of the Commercial Growth organization by sharing insights from the field and helping to refine go-to-market strategies. This is a hands-on role that offers significant impact and the potential for rapid advancement within the company for the right candidate.