Senior Internal Communications and Engagement Specialist

About the role

Mitacs is seeking a dedicated and experienced Senior Internal Communications and Engagement Specialist to join our dynamic team in Vancouver, British Columbia. This full-time position is integral to fostering a culture of engagement and collaboration within the organization. The successful candidate will be responsible for developing and implementing effective internal communication strategies that enhance employee engagement and promote a positive workplace culture. This role requires a blend of creativity, strategic thinking, and a deep understanding of communication best practices.

Key facts

What you'll do

• Design and execute comprehensive internal communication strategies that align with Mitacs' mission and values, ensuring that all employees are informed and engaged.
• Collaborate with various departments to gather and disseminate important information, updates, and initiatives that impact the workforce.
• Create compelling content for internal newsletters, intranet updates, and other communication channels to keep employees informed and motivated.
• Develop and implement employee engagement initiatives that encourage participation and feedback, fostering a sense of community within the organization.
• Organize and facilitate internal events, workshops, and town halls that promote open dialogue and collaboration among employees.
• Monitor and analyze the effectiveness of internal communication efforts, utilizing metrics and feedback to continuously improve strategies.
• Serve as a trusted advisor to leadership on communication best practices, providing guidance on messaging and employee engagement strategies.
• Manage relationships with external vendors and consultants as needed to enhance internal communication efforts.
• Stay up-to-date with industry trends and best practices in internal communications and employee engagement to ensure Mitacs remains a leader in this space.
• Foster a culture of transparency and inclusivity by encouraging two-way communication between employees and management.
• Support the onboarding process for new employees by developing orientation materials that effectively communicate the company culture and values.
• Champion diversity and inclusion initiatives within the organization, ensuring that all voices are heard and valued.

Requirements

• Bachelor's degree in Communications, Public Relations, Marketing, or a related field.
• A minimum of 5 years of experience in internal communications, employee engagement, or a similar role.
• Proven track record of developing and implementing successful internal communication strategies.
• Exceptional writing, editing, and verbal communication skills, with the ability to tailor messages for diverse audiences.
• Strong project management skills, with the ability to manage multiple initiatives simultaneously and meet deadlines.
• Experience with communication tools and platforms, including intranet systems, email marketing, and social media.
• Ability to analyze data and metrics to inform decision-making and improve communication strategies.
• Strong interpersonal skills, with the ability to build relationships and collaborate effectively across all levels of the organization.
• A proactive and innovative mindset, with a passion for fostering employee engagement and a positive workplace culture.

Nice to have

• Experience in the non-profit sector or within organizations focused on research and innovation.
• Familiarity with graphic design tools and software for creating visually engaging communication materials.
• Knowledge of change management principles and practices.
• Certification in communications or public relations (e.g., APR, ABC).
• Experience with event planning and coordination.

Skills & tools

• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint) and communication tools such as Slack, Zoom, or Microsoft Teams.
• Familiarity with content management systems (CMS) and intranet platforms.
• Strong analytical skills with experience in using data analytics tools to measure communication effectiveness.
• Knowledge of graphic design software (e.g., Adobe Creative Suite) is a plus.

Practical notes

• This position is based in Vancouver, British Columbia, and may require occasional travel for events or meetings.
• The salary for this role will be competitive and commensurate with experience.
• Mitacs is committed to fostering a diverse and inclusive workplace and encourages applications from all qualified candidates.
• Visa sponsorship may be available for the right candidate.

Join Mitacs as a Senior Internal Communications and Engagement Specialist and play a pivotal role in shaping the internal culture and communication strategies that drive our organization forward. If you are passionate about employee engagement and have the skills to create impactful communication initiatives, we invite you to apply and be part of our mission to support innovation and research in Canada.