Continuous Improvement Engineer

About the role

This owns the full lifecycle of process improvement for the logistics network, managing execution from intake through ship while partnering with operations and external vendors. The role translates complex routing and distribution challenges into scalable solutions that cut waste and boost reliability on a mission critical timeline. You will coach teams, uphold strict safety and quality standards, and ensure every decision serves the customer and the mission of reducing food waste. This position requires a disciplined thinker who can navigate ambiguity while maintaining meticulous attention to detail across fast moving workflows. You will act as a bridge between data, operations, and carriers to turn insights into action. The ideal candidate builds trust with partners and translates their feedback into durable process changes. Every recommendation you make should drive toward higher reliability and lower environmental impact. You will be accountable for delivering measurable outcomes that improve the end to end experience for both internal teams and external customers.

Key facts

What you'll do

• Design intake workflows that capture delivery performance data and clarify bottlenecks before improvement work begins in a structured way.
• Champion analysis of routing, capacity, and on-time metrics to reveal patterns that inform smarter distribution decisions for the network.
• Refine last-mile processes by coordinating with carriers and operations to raise service levels and strengthen safety outcomes across stops.
• Build scalable execution playbooks that standardize best practices and support consistent implementation across multiple regions over time.
• Forge partnerships with third-party logistics providers to align processes, reporting, and responsiveness for external customers and vendors.
• Run structured reviews of network performance, translating complex data into clear recommendations for routing and resource allocation.
• Drive iterative testing of small changes, measuring impact on cost per delivery and reliability before broader rollout to reduce risk.
• Champion tools and dashboards that give field teams real-time visibility into execution, enabling faster, better choices during peak periods.
• Translate customer and partner feedback into specific process updates that remove friction and improve the delivery experience.
• Monitor key performance indicators and surface trends that indicate where the logistics network requires targeted intervention or support.
• Collaborate with planning and operations to balance service levels, capacity, and cost while maintaining a strong focus on safety.
• Document findings and actions in a way that allows other teams to replicate improvements without constant rework.
• Support ad hoc projects that improve forecasting, routing accuracy, and carrier performance as business needs evolve.
• Act as a process owner for key logistics workflows, ensuring issues are resolved systematically and lessons are captured.
• Promote a culture of continuous learning by sharing insights, experiments, and outcomes across cross functional teams.

Requirements

You must bring three years of experience in logistics, operations, or continuous improvement in a relevant field.

You must demonstrate strong analytical skills, using data to diagnose issues and track the impact of changes over time with clear evidence.

You must communicate clearly with operations, transportation, and external partners, adapting your style to suit each audience and level of complexity.

You must navigate ambiguity and manage multiple priorities while maintaining meticulous attention to detail and safety standards in every decision.

You must be comfortable working with structured and unstructured data to identify root causes and validate improvements through measurement.

You must have a proven track record of collaborating with cross functional stakeholders to drive initiatives from concept to execution.

You must be able to translate business requirements into actionable tasks that operations and logistics teams can implement reliably.

You must adhere to company values, including doing more with less, thinking differently, and taking initiative while respecting one another.

Nice to have

Experience with transportation management systems or routing software is preferred for this role and will add immediate value.

Skills & tools

SQL, Python, Tableau, MS Excel, WMS, TMS

Practical notes

This is a full-time position based in Northlake IL. The listing references the official apply page for confirmation of remote policy, pay, and start date, so you should review that page for the most current details on location expectations and onboarding timing. Misfits Market is a mission driven, high growth startup focused on reducing food waste and making sustainable groceries more affordable for nearly every zip code in 48 states. The company leverages its in house transportation network as one of the most carbon efficient grocery delivery models, and it has saved an average of 500,000 pounds of food per week with all time savings over 190 million pounds of food. Core values include doing more with less, thinking differently, respecting one another, moving deliberately and quickly, and taking initiative to deliver results that align with the mission.