Team Leader - Client Acquisition

About the role

Leadership drives client acquisition growth in Kuala Lumpur through daily sales oversight. The position focuses on developing a compliant, high-performing sales environment while guiding a team of Client Acquisition Executives.

Sales roles connect a company's product with the customers who need it. Representatives research accounts, run demos, handle objections, and close deals. The work is quota driven and moves quickly. Strong sellers combine listening skills with product knowledge and steady follow through. Sales roles reward consistent activity and honest qualification of deals. Most companies use a defined sales process, and reps are trained on it before being left on their own.

Key facts

What you'll do

Client acquisition targets are achieved through leadership and consistent daily sales oversight. Sales calls and conversion techniques are practiced in regular coaching sessions, supported by ongoing one-to-one discussions and performance reviews. Sales reports are compiled daily and weekly to provide clear information for senior leadership. Activity levels are managed to maintain a high-energy environment that adheres to compliance standards. Training, mentoring, and onboarding are delivered to new and developing executives, with early intervention for underperformance. Operations remain aligned with all compliance and regulatory requirements.

Requirements

A documented sales record in forex or CFD, financial services, banking, insurance, telesales, or call-centre sales, demonstrating consistent target achievement, is required. Proven experience leading, supervising, or mentoring a sales team must be presented. Coaching, motivational, and performance-management capabilities are essential. Comfortable handling KPIs, CRM data, and sales reporting is necessary. Fluency in English and Bahasa Malaysia is mandatory. Eligibility to work in Malaysia must be confirmed.

Nice to have

Experience managing a conversion or acquisition desk at a brokerage or financial institution is valued. Familiarity with MT4 or MT5 and related trading concepts is beneficial. A network that helps recruit experienced sales talent is advantageous. Additional languages can be an asset, though not required.

Skills & tools

General sales platforms and CRM tools support daily tracking and reporting. Trading platforms such as MT4 and MT5 are common in this field.

Practical notes

The role is based in Kuala Lumpur and requires eligibility to work in Malaysia. The position operates in a heavily regulated financial environment with oversight from multiple regional authorities. Typical interview steps

Sales hiring often includes a role play, a discovery call simulation, and a presentation. Candidates may be asked to pitch a product to a panel or handle a tough objection. Behavioral questions focus on past quota attainment and deal history. Energy and preparation matter. Interviewers often simulate the job in the interview itself, so be ready to run a short discovery call or demo. Practicing your own sales pitch out loud helps.

Good to know

MultiBank Group operates as a global financial pioneer with a presence across multiple continents. The organization emphasizes innovation, excellence, and long-term client growth. Roles of this type typically involve intensive KPI tracking and structured coaching routines. Trading technology and liquidity define the day-to-day tools used in this field.

Questions to ask

Good questions to ask the employer in the interview: what does success look like in the first six months, how is the team structured, what is the current biggest challenge, and how are decisions made. Asking about growth paths and the review process is also well received. Employers expect questions, and good ones show preparation.

Career growth

Sales careers can move from SDR or associate to account executive, senior AE, manager, and director roles. Some sellers move into partnerships, account management, or revenue operations. Compensation typically mixes a base with commission tied to results. High performers in sales typically move into larger accounts, team leadership, or sales operations. Quota history and references carry the most weight in promotion.