Payment Partnerships Manager

About the role

Melio is actively seeking a Payment Partnerships Manager to spearhead the development and execution of our commercial strategy within the financial services landscape. In this capacity, you will own the end to end lifecycle of key relationships with banks, payment networks, and fintech collaborators to ensure alignment with our broader business objectives. You will act as the primary strategic liaison, safeguarding the integrity and productivity of our money movement infrastructure while pushing the boundaries of product capability. The role requires a proactive mindset to assess competitive positioning and translate market dynamics into tangible partnership opportunities. You will be responsible for maintaining a delicate balance between partner expectations and internal goals, ensuring all collaborations drive mutual value. Success in this position will be defined by your ability to foster trust and deliver consistent, high-impact outcomes across a complex ecosystem. This is a critical leadership position that directly influences the trajectory of our payments infrastructure and market presence.

Key facts

What you'll do

• Oversee the daily operations and cultivate ongoing relationships with banking institutions, payment processors, and fintech entities to ensure strategic alignment.
• Architect and negotiate partnership agreements that facilitate new product developments and expand our financial ecosystem.
• Conduct in-depth evaluations to identify and assess new business opportunities emerging within the payments and financial services networks.
• Synchronize efforts with internal departments such as Product, Operations, Marketing, and Sales to streamline the onboarding process for new partners.
• Transform complex operational data and transaction metrics into actionable insights, crafting clear narratives that guide strategic decision-making.
• Deliver compelling strategic updates and executive pitches to both internal leadership and external C-level stakeholders to secure buy-in.
• Monitor the competitive payments landscape to identify threats and opportunities, adjusting partnership strategies to maintain market leadership.
• Develop and manage key performance indicators to measure the success of partnerships and demonstrate clear business impact.
• Serve as a cross-functional project manager, coordinating timelines, resources, and communications to ensure seamless execution of joint initiatives.
• Provide thought leadership and subject matter expertise during industry events and internal training sessions to elevate our partnership standards.

Requirements

• Hold a Bachelor degree in Business, Economics, or a related field as the foundational requirement for this position.
• Possess a minimum of 3 years of direct experience in partnership management specifically within the financial services or payments sector.
• Candidates who hold an MBA and have accumulated 3 years of relevant experience meet the eligibility criteria for this role.
• Demonstrate the capability to manage multiple high priority initiatives simultaneously while maintaining a high standard of operational efficiency.
• Exhibit proficiency in data analysis, with the ability to interpret metrics and construct charts that clearly communicate business impact.

-拥有出色的沟通技巧，能够向不同的受众清晰地阐述复杂的问题和解决方案。

-展示在快节奏的矩阵式组织中独立工作和协作的能力。

-具备强大的解决问题的能力，能够分析情况并提出实用的解决方案。

-拥有金融服务业或支付行业的工作经验，了解监管环境和合规要求。

-能够适应变化，并在不断变化的商业环境中保持积极的态度。

Skills & tools

• Comprehensive knowledge of the financial services and payments ecosystem, including key players and current trends.
• Expertise in partnership negotiation, including deal structuring and terms alignment.
• Superior data-driven storytelling abilities to influence stakeholders and guide strategic narratives.
• Mastery of cross-functional project management, ensuring timely delivery against objectives.
• Advanced proficiency in tools used for data analysis and presentation, enabling clear visualization of performance metrics.
• Strong verbal and written communication skills tailored to executive and technical audiences.

Practical notes

• This is a hybrid role requiring employees to work from the New York City office 3 days per week.
• The base salary for this position ranges from $110,000 to $130,000 per year, supplemented by comprehensive benefits.
• E-Verify participation is mandatory to confirm eligibility for employment in the United States.
• The application review process is ongoing; interested candidates are encouraged to apply promptly as the position will be filled on a rolling basis.
• All hired employees must comply with standard onboarding requirements, including background checks where applicable.
• Relocation assistance is not provided for this role.
• The successful candidate will be expected to adhere to company policies regarding confidentiality and professional conduct.
• This position plays a key role in supporting the growth of the company's payment solutions and requires a high degree of ownership and initiative.