Account Development Representative

About the role

Lilt is transforming global communication through AI-powered translation and human-in-the-loop expertise. We are seeking an Enterprise Account Development Representative to join our sales team and help drive our mission of making information accessible to everyone. In this capacity, you will own the end-to-end sales cycle for designated strategic accounts in the New York region, acting as the primary point of contact for enterprise stakeholders. You will be responsible for discovering high-value use cases and quantifying the business impact of Lilt's AI translation platform for each customer. This role requires a proactive mindset to identify new opportunities, expand existing relationships, and advocate internally for customer needs. You will collaborate closely with solutions engineering and customer success to ensure technical alignment and long-term satisfaction. Your work will directly influence revenue growth, customer retention, and the strategic positioning of Lilt in the enterprise market.

Key facts

What you'll do

• Partner with two senior Account Executives to penetrate strategic enterprise accounts in the New York area.
• Engage with senior leadership in marketing, AI, and localization roles to generate high-quality meetings and influence buying decisions.
• Execute multi-channel outreach strategies using phone, email, and LinkedIn to build awareness and interest in Lilt's platform.
• Utilize research, data signals, and AI tools such as Claude to personalize outreach rather than relying on undifferentiated mass prospecting.
• Test new messaging frameworks and prospecting tactics to refine and improve outbound performance on a continuous basis.
• Map stakeholder ecosystems within target accounts to understand decision-making dynamics and uncover latent needs.
• Participate in weekly coaching sessions, call reviews, and account planning meetings to sharpen sales methodologies.
• Leverage Amplemarket and LinkedIn Sales Navigator to identify in-market accounts and surface timely engagement triggers.
• Analyze pipeline health, forecast revenue outcomes, and adjust activities to achieve weekly and monthly targets.
• Collaborate with Trellus.ai to review call intelligence, extract insights, and apply coaching recommendations to future interactions.
• Document customer requirements, objections, and success criteria to inform product positioning and enablement materials.
• Support the creation of tailored proposals, ROI models, and demonstration scenarios that address specific enterprise challenges.
• Coordinate handoffs to customer success and implementation teams to ensure smooth onboarding and adoption post-sale.
• Track competitive landscape shifts and share market feedback to guide product messaging and positioning updates.

Requirements

• 6 to 18 months of prior experience in a quota-carrying SDR or BDR role within a SaaS environment or comparable setting.
• Demonstrated ability to communicate effectively with senior executives and C-level stakeholders in professional settings.
• Hands-on experience with multi-channel outbound prospecting across email, phone, and social platforms such as LinkedIn.
• Strong research capabilities and meticulous attention to detail when handling account information and data signals.
• Proven track record of meeting or exceeding quantitative targets in a structured sales or business development environment.
• Authorization to work in the United States without sponsorship, as this is a requirement for the position.
• Comfortable working within a technology-driven sales environment where AI tools are integrated into daily workflows.
• Willingness to adhere to Lilt's policies on data privacy, security, and ethical engagement with enterprise customers.
• Reliable transportation and eligibility for a hybrid work arrangement based in the New York, NY office.
• Commitment to continuous learning to master new sales tools, methodologies, and enterprise customer expectations.

Nice to have

• Experience using Claude for AI-assisted research and the creation of tailored messaging at scale.
• Familiarity with Amplemarket for signal-based outbound prospecting and account intelligence.
• Prior success with LinkedIn Sales Navigator to build targeted lists and engage with decision-makers.
• Background in localization, translation, or language technology enterprise sales.
• Experience utilizing call intelligence platforms such as Trellus.ai to review conversations and apply coaching.
• Track record of working in a fast-paced, metrics-driven startup environment with evolving priorities.
• Knowledge of enterprise buying committees and the ability to navigate complex stakeholder landscapes.

Practical notes

This role operates on a hybrid schedule in the New York, NY office, balancing remote and in-person collaboration. Lilt employs AI and automated systems to assist in evaluating job applications, including resume screening and assessment scoring, while ensuring human oversight for final hiring decisions. Candidates who wish to opt out of AI-assisted evaluation may contact recruiting@lilt.com to discuss alternative arrangements. All applicants must meet U.S. work authorization requirements. Lilt is committed to being an equal opportunity employer and welcomes diverse candidates to join its mission of accessible global communication.