Director, IT

About the role

Life360 is seeking a Director of IT to lead and mature its IT Operations and Engineering functions. This role is responsible for enterprise identity, endpoint management, corporate infrastructure, and collaboration tools, with a focus on an AI Native approach to enhance productivity and employee experience.

Key facts

What you'll do

• Direct the strategy and execution for IT Operations and Engineering, covering enterprise identity, endpoint management, network infrastructure, collaboration tools, and end-user services.
• Develop and maintain a technical roadmap, providing leadership with clear insights into IT quality, risks, and investments.
• Build and develop a high-performing IT team, fostering an engineering-centric skillset and establishing new roles as the function grows.
• Establish and uphold high service level standards by refining the IT operating model, focusing on service ownership, response times, availability, and an excellent employee experience.
• Collaborate closely with the CISO and Information Security teams to ensure all services and processes adhere to safety standards.
• Identify and implement AI Native tools and automation to boost internal productivity and employee workflows, aligning with Life360's AI Native transformation.
• Manage IT vendor relationships, contract negotiations, and budget planning in partnership with Finance and Procurement.
• Act as the primary escalation point and executive sponsor for significant IT incidents, migrations, and large-scale initiatives.

Requirements

• A minimum of 15 years of experience in IT, with at least 7-8 years in a senior leadership capacity overseeing multiple teams or functions.
• Profound practical understanding of modern IT infrastructure, including identity and access management, endpoint management, cloud collaboration platforms, and enterprise networking.
• Proven experience integrating AI tools and automation into IT operations and employee productivity workflows.
• Demonstrated ability to exercise security-first judgment and collaborate effectively with Security and Compliance teams.
• Experience managing budgets, vendor relationships, and procurement decisions.
• Strong communication and stakeholder management abilities, particularly with non-technical audiences.
• Comfort operating in a global, high-growth environment where systems and headcount scale rapidly.
• A Bachelor's degree in Computer Science, a related field, or equivalent practical experience.

Nice to have

• Experience leading IT or corporate engineering for a remote-first or high-growth technology company, utilizing a modern cloud-based technology stack (e.g., Okta, Jamf, SaaS collaboration tools) rather than traditional on-premise systems.
• Hands-on experience developing or deploying AI agents and automation into IT or employee workflows, with documented use cases and measurable outcomes.

Skills & tools

• Identity and Access Management (IAM)
• Endpoint Management
• Cloud Collaboration Platforms
• Enterprise Networking
• AI Tools and Automation
• Vendor Management
• Budget Planning
• Procurement

Practical notes

• Salary range: $167,000 - $245,000 USD. Final salary will be determined by factors such as background, experience, job-related knowledge, skills, and location.
• Compensation includes a comprehensive benefits package with medical, dental, vision, financial, and other benefits, plus equity.
• Life360 is a remote-first company, with all positions performable remotely within the US.
• AI tool usage during interviews will vary by role and will be communicated by the Recruiter. Unauthorized use of AI may impact candidacy.
• Application deadline: Not specified.