Senior Technical Product Manager

About the role

Level is a learning technology company dedicated to helping students build real academic and life skills with confidence and joy. We combine proven curriculum principles with world class interactive design to make meaningful practice something students want to come back to, not something they struggle through. The Senior Technical Product Manager will own the intersection of engineering and business strategy for our Online Platform, translating complex technical constraints into clear, executable product roadmaps. This role ensures that what we build delivers measurable user and organizational value while reinforcing teacher engagement and reducing their workload. You will serve as the connective tissue between engineering, design, and business stakeholders, owning the product lifecycle from discovery through delivery. The position requires a technically fluent partner who can synthesize user needs, platform capabilities, and strategic objectives into coherent, testable product outcomes. You will be responsible for ensuring that our platform and API products evolve in a way that supports both student motivation and educator efficiency at scale.

Key facts

What you'll do

• Product Roadmap Ownership: Define, prioritize, and maintain a clear product roadmap that reflects business goals, user needs, and technical constraints, communicating it effectively across the organization.
• Technical Discovery & Scoping: Partner closely with engineering teams to evaluate feasibility, surface technical risks, and scope features with precision, translating ambiguous requirements into well-defined deliverables.
• Stakeholder Alignment: Facilitate alignment across engineering, design, marketing, and leadership on product direction, trade-offs, and release decisions to ensure coherent execution.
• Requirements & Specifications: Author detailed product requirements documents (PRDs), user stories, and acceptance criteria that engineering teams can execute against with clarity and confidence.
• Delivery & Execution: Drive sprint planning, backlog grooming, and release coordination, ensuring that teams are unblocked and shipping on schedule while maintaining quality standards.
• User Research & Feedback Loops: Champion the voice of the student and teacher by synthesizing qualitative and quantitative feedback, usability research, and support insights into product decisions.
• Metrics & Performance Tracking: Define success metrics for product initiatives and monitor post-launch performance, using data to iterate and improve outcomes for users and the business.
• API & Platform Strategy: Own the product strategy for platform and API products, including developer-facing tooling, integrations, and infrastructure-adjacent features that expand ecosystem value.
• Experimentation: Design and oversee A/B tests and feature experiments, translating results into actionable next steps that refine the product experience.
• Documentation & Process: Maintain thorough product documentation, including feature specs, decision logs, and process guides, to ensure continuity and institutional knowledge across the team.
• Cross Functional Collaboration: Work hand in hand with data analysts, designers, and instructional experts to ensure product decisions are grounded in evidence and pedagogy.
• Prioritization Under Uncertainty: Navigate high ambiguity by breaking down complex problems, assessing impact versus effort, and making timely trade-off decisions.
• Lifecycle Management: Oversee product discovery, design, implementation, launch, and post-launch review, ensuring accountability for end to end outcomes.
• Advocacy for Users and Teachers: Ensure that student engagement and teacher workload reduction remain central considerations in every product choice.
• Continuous Improvement: Regularly review product performance, surface insights, and refine the roadmap to align with evolving user needs and platform capabilities.

Requirements

• 6+ years of experience in product management, with at least 3 years in a technical product management role at a software or technology company.
• Demonstrated ability to work directly with engineering teams and engage fluently in technical conversations around architecture, APIs, data models, and system design.
• Strong track record of owning and delivering complex software products end to end, from discovery through launch and iteration.
• Proficiency in agile methodologies and tools (Jira, Linear, Shortcut, or equivalent), with hands-on experience leading sprint ceremonies and managing backlogs.
• Experience defining and tracking product KPIs, with comfort using analytics platforms (Mixpanel, Amplitude, Looker, or equivalent) to inform decisions.
• Excellent written and verbal communication skills, with a demonstrated ability to translate technical concepts for non-technical audiences and vice versa.
• Proven ability to manage competing priorities, navigate ambiguity, and drive alignment in a fast-moving environment.
• Strong judgment in making trade-off decisions across scope, quality, and timelines to ensure sustainable delivery.

Nice to have

• Background in software engineering, data science, or a related technical discipline that supports more effective collaboration with engineering teams.
• Experience building and managing developer-facing products, APIs, or platform/infrastructure features that require thoughtful product strategy.
• Familiarity with cloud infrastructure concepts (AWS, GCP, Azure) and how they influence product architecture decisions and scalability considerations.

Practical notes

This is a full time position based in Bellevue. The role requires availability during standard business hours, with occasional adjustments to support critical releases or stakeholder needs. Travel is not currently required, and the position does not involve international assignments at this time. Candidates must be eligible to work in the United States without sponsorship for this role.