Sales Development Representative

About the role

LearnUpon is actively seeking a driven Sales Development Representative to establish a strong foothold in the North American market from our Salt Lake City office. In this capacity, you will be the primary initiator of dialogue with potential clients, responsible for understanding their unique challenges and identifying how our solutions can provide value. The role demands ownership of the entire inbound and outbound prospecting lifecycle, ensuring that no opportunity is overlooked due to a lack of initial contact. You will act as the strategic gatekeeper for our sales pipeline, filtering opportunities to ensure that only high-potential leads are passed to the Account Executive team. Success in this position requires a balance of disciplined process adherence and creative problem-solving to navigate the sales landscape. You will be expected to leverage data and technology not just for tracking, but for gaining insights that drive more effective engagement strategies. Ultimately, your work will directly influence the revenue trajectory of the company by converting interest into qualified meetings and sustainable growth.

Key facts

What you'll do

• Execute a proactive outbound prospecting strategy targeting specific verticals and organizations to build a robust pipeline of qualified leads.
• Conduct in-depth analysis of incoming inquiries to assess organizational fit and the strategic alignment of our learning management system with client objectives.
• Orchestrate the initial discovery call, extracting critical business needs and pain points to determine the viability of a potential partnership.
• Schedule and coordinate subsequent demonstration sessions, ensuring seamless handoffs to specialized Account Executives for solution presentations.
• Articulate the core features and strategic benefits of the LearnUpon platform in a clear, concise, and persuasive manner tailored to the audience.
• Maintain meticulous records of every interaction, updating the CRM with precise data to ensure transparency and enable accurate forecasting.
• Analyze sales metrics and pipeline health to identify bottlenecks and propose actionable optimizations to the sales methodology.
• Champion the adoption of AI tools and productivity software to automate routine tasks and focus energy on high-value conversational selling.
• Collaborate with cross-functional teams to provide feedback on product usage and market trends that can inform future development and positioning.
• Serve as an ambassador for the company brand, ensuring that every touchpoint reflects the values of professionalism and innovation that LearnUpon embodies.

Requirements

• Demonstrate a high level of resilience and an unwavering commitment to achieving or exceeding monthly performance quotas and key performance indicators.
• Exhibit a coachable mindset by actively seeking and implementing constructive feedback to refine sales techniques and communication strategies.
• Possess exceptional verbal and written communication abilities to effectively engage diverse prospects and navigate complex objections with ease.
• Thrive in a dynamic, fast-paced environment where priorities shift rapidly and adaptability is essential for maintaining momentum.
• Utilize superior time management and organizational skills to manage a high volume of outbound communications and inbound inquiries simultaneously.
• Leverage previous experience utilizing artificial intelligence tools to enhance workflow efficiency and accelerate the sales cycle.
• Show a proven track record of meeting or surpassing established sales targets in previous professional roles.
• Maintain strict adherence to ethical standards and compliance guidelines in all interactions with prospective clients and internal stakeholders.

Nice to have

• Hold 1 to 2 years of direct experience in software or enterprise sales environments, with a focus on technology adoption.
• Possess a degree or formal qualification in business administration, information technology, or a related technical field.

Skills & tools

• Proficiency in CRM software such as Salesforce or HubSpot for managing the full sales cycle.
• Advanced capability with AI productivity tools and platforms that assist in content generation and data analysis.
• Mastery of outbound prospecting methodologies including cold email, social selling, and introductory call techniques.
• Expertise in objection handling frameworks that address common concerns about cost, implementation, and return on investment.

Practical notes

The hiring process for this role is structured and multi-stage, beginning with an initial screening call conducted by the talent acquisition team to verify basic qualifications and cultural alignment. This is followed by a series of practical interviews designed to evaluate your technical proficiency and real-world application of sales principles. The final stage involves a meeting with the Chief Financial Officer to discuss how your contributions will impact the financial goals of the organization. LearnUpon is committed to leveraging artificial intelligence to streamline the screening and assessment phases, though it is important to note that all final hiring decisions are made exclusively by human personnel based on a comprehensive review. If you require accommodations at any point during the recruitment process due to a disability or other needs, please contact the designated human resources email address at peopleops@learnupon.com to discuss available options. The successful candidate is expected to work a hybrid schedule, requiring a minimum of three days on-site in the Salt Lake City office to facilitate collaboration and team integration.